Chasity Hailes
San Antonio,TX
Summary
Experienced professional with a strong background in surveillance and monitoring for maintaining premises safety. Skilled in problem-solving to address security concerns promptly. Proficient in access control procedures and emergency protocols to create a secure environment for all stakeholders.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
GuardTexas
06.2024 - Current
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify and address security vulnerabilities proactively.
- Maintained detailed logs of daily activities, incidents, and observations for record-keeping purposes.
- Trained new security personnel on operational procedures and emergency response protocols.
- Collaborated with management to develop improved security strategies and incident response plans.
Cashier/Cook/Customer Service
Jack in the Box
03.2021 - 05.2024
- Processed customer transactions accurately and efficiently, ensuring a positive service experience.
- Streamlined operational processes to enhance efficiency and reduce costs by 10%.
- Led cross-functional teams in implementing strategic initiatives for performance improvement.
- Mentored junior staff, fostering professional growth and team collaboration.
- Maintained cleanliness and organization of work areas, adhering to safety and health standards.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction and loyalty.
Ramp Agent/Baggage Handler
Delta Air Lines
08.2023 - 04.2024
- Coordinated aircraft ground operations, ensuring timely departures and arrivals.
- Operated ground support equipment to facilitate safe loading and unloading of baggage.
- Monitored weather conditions to adjust ramp operations for safety and efficiency.
- Conducted safety inspections on equipment, maintaining compliance with regulatory standards.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 150 daily flights.
Assistant Manager
Circle K
09.2022 - 08.2023
- Led daily operations to enhance customer service efficiency and satisfaction.
- Developed and implemented staff training programs, improving team performance and productivity.
- Coordinated promotional activities, increasing store visibility and customer engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Frac Sand Hauler
Family owned By other
03.2019 - 11.2019
- Frac Sand Hauler
- Operated specialized equipment for transporting frac sand to various job sites.
- Ensured compliance with safety regulations during all hauling operations.
- Maintained accurate delivery logs to track shipments and inventory levels.
- Coordinated loading and unloading of materials to optimize workflow efficiency.
- Strengthened relationships with clients through professional demeanor, clear communication skills, and commitment to meeting deadlines.
Truck Driver Class A
Prime Inc
11.2015 - 08.2019
- Company truck driver, A seat, over the road (48 states) driving 53 ft trailer
- Operated Class A trucks in compliance with safety regulations and company policies.
- Maintained accurate logbooks to ensure adherence to federal and state driving regulations.
- Conducted pre-trip and post-trip inspections, identifying maintenance needs for optimal truck performance.
- Delivered freight on schedule while managing routes effectively to maximize efficiency.
- Boosted customer satisfaction by providing timely deliveries while maintaining a professional demeanor during interactions.
Education
High school diploma -
Laurel High School
Laurel, MS05.2012
Skills
- Proficient in heavy equipment handling
- Logistics management experience
- Analytical report composition
- Meticulous attention to detail
- Critical thinking for problem-solving
- Effective conflict resolution
- Client relationship development
- Risk management strategies
- Strong ethical standards
- Reliable professional commitment
- Skilled in adapting to varied shift patterns
Certification
- ServSafe March 2023 to Present
- Food Handler Certification February 2023 to Present
Section name
- Willing to relocate: Anywhere
- Authorized to work in the US for any employer
Timeline
Security Officer
GuardTexas
06.2024 - Current
Ramp Agent/Baggage Handler
Delta Air Lines
08.2023 - 04.2024
Assistant Manager
Circle K
09.2022 - 08.2023
Cashier/Cook/Customer Service
Jack in the Box
03.2021 - 05.2024
Frac Sand Hauler
Family owned By other
03.2019 - 11.2019
Truck Driver Class A
Prime Inc
11.2015 - 08.2019
High school diploma -
Laurel High School
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