Summary

Overview

Work History

Education

Skills

Licenses

Key Career Achievements

Software Technology

Timeline

JAQUILLA TRAWICK

Carteret,NJ

Summary

Results-driven property management professional with extensive experience in luxury multifamily housing and HOA communities. Expertise in enhancing occupancy rates, fostering resident satisfaction, and driving financial performance through effective leasing strategies and team leadership.

Overview

years of professional experience

Work History

Assistant Property Manager / Acting Property Manager

CUSHMAN & WAKEFIELD

06.2022 - Current

Manage daily operations of a 316-unit luxury high-rise residential community.
Oversee leasing performance, occupancy goals, resident retention, and revenue growth.
Conducted property inspections to ensure compliance with company standards, safety requirements, and applicable regulations, enhancing resident satisfaction.
Monitored occupancy, delinquency, leasing activity, collections, and overall asset performance to inform strategic decisions.
Review monthly financial reports, accounts receivable, operating expenses, and budget variances.
Supervise and support leasing consultants, maintenance teams, concierge staff, temporary employees, and onsite personnel.
Recruit, interview, onboard, and train new team members.
Oversee vendor relationships, service contracts, and completion of contracted work.
Resolved resident concerns, complaints, and escalated matters with professionalism and urgency, fostering positive community relations.
Track prospect activity utilizing CRM and guest card systems while maintaining strong conversion rates.
Analyze local market trends and competitive properties to support leasing strategies.
Ensure timely collection of rent, deposits, fees, and other receivables.
Eleven80 Luxury High-Rise Residential Community (316 Units)

Portfolio Manager

NEW VISTAS CORPORATION

01.2020 - 07.2020

Led leasing initiatives and managed property marketing efforts to attract and retain tenants, enhancing occupancy rates.
Directed daily operations for a portfolio of 11 commercial and residential properties.
Oversaw collections and managed legal proceedings to maintain cash flow and minimize financial risk.
Supported budgeting, financial reporting, accounts payable, and accounts receivable processes to ensure financial accuracy.
Negotiated vendor contracts and ensured service delivery standards were met.
Managed maintenance staff scheduling and operational workflows.
Resolved owner and resident concerns while maintaining strong client relationships.
Prepared weekly and monthly reports for ownership groups and stakeholders.

HOA / Condominium Manager

PREFERRED COMMUNITY MANAGEMENT SERVICES

08.2019 - 01.2020

Managed daily operations for condominium and homeowner association communities.
Conducted routine property inspections to ensure compliance with community standards.
Coordinated communication among Boards, homeowners, residents, vendors, attorneys, and engineers to facilitate effective collaboration.
Managed work-order systems while coordinating maintenance activities to address resident needs promptly.
Attended Board meetings and supported preparation of meeting materials and correspondence.
Reviewed and approved invoices and vendor payments.
Provided emergency on-call support and resident assistance.

Executive Assistant / Office Manager

AV PRENEURS – Audio & Visual Services

01.2016 - 02.2019

Provided executive-level administrative support to the CEO.
Managed complex calendars, scheduling, travel arrangements, and database administration.
Liaised between executives, employees, clients, and vendors to facilitate communication and collaboration.
Managed office operations and administrative functions to ensure smooth workflow and organizational efficiency.
Coordinated daily technician schedules and operational logistics.
Screened and interviewed prospective employees.
Prepared business correspondence, reports, and presentations.
Supported marketing initiatives and company branding campaigns to enhance visibility and engagement.

Assistant Property Manager / Leasing Professional

WOODMONT PROPERTIES

11.2017 - 11.2018

Achieved full occupancy for a 126-unit lease-up community prior to completion of construction.
Managed leasing operations for luxury Class A multifamily communities.
Facilitated lease-up efforts for multiple residential developments, enhancing community appeal.
Supported operations of a 100-unit stabilized community and a 280-unit lease-up community.
Trained and mentored new leasing professionals.
Conducted market research and competitive analysis.
Organized resident events and community engagement programs to foster resident satisfaction.
Assisted with rent collection, deposits, and daily operational management.
Cultivated relationships with residents, municipal officials, and local business leaders to strengthen community ties.

Residential Property Manager / Leasing Professional

MIDDLESEX MANAGEMENT / AR NORTH

05.2015 - 11.2017

Successfully leased a 120-unit community to full occupancy within seven months.
Achieved complete occupancy for a 140-unit community for the first time in over 20 years.
Supported lease-up efforts for 336-unit and 500+ unit developments, contributing to overall occupancy goals.
Managed Class A and Class C multifamily communities, enhancing operational efficiency for properties ranging from 120 to over 500 units.
Resolved resident concerns and maintained high resident satisfaction.
Collaborated with maintenance and security teams to ensure resident safety.
Maintained confidentiality while serving high-profile residents, including government officials, banking executives, professional athletes, and entertainers.