Results-oriented sales professional with proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer experiences while exceeding sales goals in a team oriented environment.
Overview
18
18
years of professional experience
Work History
Strategic Account Specialist - Gov/Ed
Charter Communications
05.2020 - Current
Built relationships with customers and communities to promote long term business growth.
Contributed to team objectives in fast-paced environment.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Recorded accurate, efficient records in customer database and other company supplied tools.
Senior Account Manager - SMB
Charter Communications
02.2014 - 05.2020
Sold new products and services and developed new accounts to maximize revenue potential.
Mentored junior account management professionals to develop skills and increase company revenue.
Cold called prospects to explain partnership benefits, representing company values.
Closed business deals with partner businesses to increase company profits.
Coordinated with internal teams to facilitate prompt delivery of client projects.
Senior Account Executive
TDS Telecommunications
02.2006 - 02.2014
Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
Earned President's Club Awards in '07, '08, '09 and Top Performer Sales Award in '07 and '08
Contributed to annual revenue goals by selling new services and developing new accounts.
Networked at events and prospected for new customers with diverse strategies.
Education
School of Education '93-'94
University of Wisconsin - Madison
Madison
Skills
Effective Customer Communication thru multiple mediums
In Depth working knowledge of internal Spectrum tools like Salesforce, Outreach and Showpad
Excels at obtaining new customer meetings
Complete understanding of Spectrum Enterprise Workflow Processes
History of successful Strategic Account Building, Planning and Customer Management