Rick Gonzalez
San Antonio,TX
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
6
6
years of professional experience
Work History
Team Lead
Munters
Selma, Tx
01.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
Mechanical Assembler
Munters International
Selma, TX
01.2022 - 10.2022
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Read and interpreted blueprints, schematics and drawings to assemble parts and products.
- Worked with heavy machinery and various power tools when assembling parts.
- Performed repeated tasks while sitting or standing over extended periods of time.
- Identified defective items and made repairs according to department standards.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Complied with safety standards to prevent machinery accidents and personnel injuries.
- Trained and instructed coworkers in proper assembly techniques.
- Maintained counts and lifts, shifts, and stocks materials and parts.
- Cleaned, lubricated and adjusted parts and components, keeping parts fully functional.
I&E Technician
Complete Wireline Solutions
Alice, TX
09.2018 - 06.2021
- Supervised technicians through motivation, training and development to achieve safe and cost-effective operation.
- Partnered with installer to troubleshoot and resolve instrumentation and electrical equipment and automation issues.
- Installed electrical conduit and wiring for power, controls, and lighting.
- Managed facets of instrumentation and electrical equipment and automation maintenance program to support company pipeline and facility operations.
- Tested wiring and other system parts for electrical flow and function.
- Installed, adjusted and calibrated electrical equipment and instrumentation to maintain proper performance.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Disconnected and removed motors and pumps.
Cashier
Family Dollar
Alice, TX
05.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Lean Six Sigma Yellow Belt Program -
The University of Texas At San Antonio
San Antonio, TX02.2023
Associate Of Liberal Arts -
Del Mar College
Corpus Christi, TX10.2019
Associate In Social Work -
Del Mar College
Corpus Christi, TX06.2018
Skills
- Leadership
- Field Support
- Production Monitoring
- Pollution Prevention
- Quality Control
- Process Improvement Initiatives
- Key Performance Indicators (KPI)
- Performing Evaluations
- Performance Improvement
- Lean Kaizen
- Team Member Motivation
- Workplace Safety
- Team Meetings
- Strategic Planning
- Corrective Actions
- Employee Evaluation
- Waste Reduction
- Priority Management
- Quality Standards
- Training and Development
- Key Performance Indicators (KPIs)
- Six Sigma Principles
- Lean Methodology
- Employee Performance Management
Timeline
Team Lead
Munters
01.2022 - Current
Mechanical Assembler
Munters International
01.2022 - 10.2022
Cashier
Family Dollar
05.2019 - 10.2020
I&E Technician
Complete Wireline Solutions
09.2018 - 06.2021
Lean Six Sigma Yellow Belt Program -
The University of Texas At San Antonio
Associate Of Liberal Arts -
Del Mar College
Associate In Social Work -
Del Mar College