Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rick Huang

Brea,CA

Summary

Dynamic leader with a proven track record at Racing Paradise Inc, excelling in sales strategy development. Spearheaded online sales operations, achieving significant market penetration. Skilled in negotiation and social media marketing, adept at building productive relationships and enhancing customer satisfaction through strategic vision and operational excellence. in the E-commerce field. Determined Business Owner with commitment to excellence and more than 23 years of experiences in sales. Detail-oriented team player with ability to handle multiple projects simultaneously.

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

19
19
years of professional experience

Work History

Chief Executive Officer

Racing Paradise Inc
01.2008 - Current


  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Overseeing daily orders and shipments
  • Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Optimized product listings for search engines to increase visibility and drive traffic to listings.
  • Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.

Sales Representative

Diamond Honda
02.2005 - 12.2007
  • Managed performance for dealerships for new and used cars, spare parts and service departments.
  • Improved overall customer buying experience to safeguard dealership revenue.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

Bachelor of Arts - Business Economics

University of California, Riverside
Riverside, CA
12.2006

Skills

  • Staff Management
  • Sales strategy development
  • Sales management
  • Inventory Monitoring
  • Upselling and Cross Selling
  • Online Marketing
  • Account development
  • Negotiation
  • Social Media Marketing
  • Project Management

Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Chief Executive Officer

Racing Paradise Inc
01.2008 - Current

Sales Representative

Diamond Honda
02.2005 - 12.2007

Bachelor of Arts - Business Economics

University of California, Riverside

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