Rick Koehler
2487 Deming Ave
Summary
Driven leader with proven success at Dennohio, enhancing operational efficiency and boosting customer satisfaction by 20%. Expert in strategic planning and staff development, skilled in inventory control and team building. Adept at resolving challenges and fostering collaborative environments to achieve business growth and excellence.
Overview
2027
2027
years of professional experience
Work History
General Manager
Dennohio
Columbus, OH
11.2024 - Current
- Coordinated daily operations focused on optimizing service delivery and enhancing overall customer satisfaction.
- Implemented training programs for staff to improve team performance and operational efficiency.
- Developed marketing strategies that increased brand visibility and customer engagement.
- Oversaw inventory management processes to reduce waste and ensure product availability.
Front of House Manager
Denn Ohio
Columbus, OH
02.2022 - 11.2024
- Supervised front-of-house operations, ensuring seamless customer service and efficient workflow.
- Trained and mentored staff in service standards and operational procedures.
Shif Manager
DennOhio
Columbus, OH
08.2021 - 02.2022
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Streamlined workflow processes, improving efficiency and reducing downtime during peak hours.
Route Manager
Super Plumbers
Powell, OH
2017 - 2022
- Coordinated daily routing schedules to optimize service efficiency and reduce response times.
- Managed inventory levels to ensure timely availability of plumbing supplies for field teams.
Restaurant Bar Manager
Premier Sports Bar & Grill
Coral Springs, FL
2010 - 2017
- Oversaw daily bar operations, ensuring adherence to service standards and compliance with health regulations.
- Developed training programs for staff, enhancing team performance and customer service skills.
- Managed inventory levels, optimizing stock usage and minimizing waste through efficient ordering processes.
- Collaborated with kitchen staff to create innovative drink menus aligned with seasonal offerings and customer preferences.
Education
Associate of Science - Business Management
Columbus State Community College
Columbus, OH12.1995
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Staff training/development
- Inventory control
- Staff supervision
- Employee scheduling
- Labor cost controls
- Strategic planning
Timeline
General Manager
Dennohio
11.2024 - Current
Front of House Manager
Denn Ohio
02.2022 - 11.2024
Shif Manager
DennOhio
08.2021 - 02.2022
Route Manager
Super Plumbers
2017 - 2022
Restaurant Bar Manager
Premier Sports Bar & Grill
2010 - 2017
Associate of Science - Business Management
Columbus State Community College