Rick Miller
El Mirage,AZ
Summary
Proven leader in driving business growth by consistently surpassing sales targets. Expert in account management and customer service, I excel in coaching teams towards excellence and closing sales with precision. My background includes enhancing client satisfaction and loyalty, underpinned by a strong foundation in compliance and workplace training.
Overview
29
29
years of professional experience
Work History
Senior IRA Gold Broker
Midas Gold Group
08.2023 - Current
- Consistently exceeded sales targets cultivating and maintaining positive momentum.
- Managed high-value accounts with precision, maintaining confidentiality and preserving trust between the firm and clients through constant monitoring of market movements and timely advice based on data-driven opportunities.
- Delivered exceptional customer service by addressing concerns promptly and proactively offering targeted solutions to individual needs
Account Executive
US Money Reserve
08.2020 - 07.2023
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered
Life Insurance Agent
American Income Life Insurance Company
08.2017 - 08.2020
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
- Negotiated contracts and terms of sale with potential customers.
- Fostered strong client trust, leading to high retention rates through consistent follow-ups and personalized service.
Car Salesperson
Larry H Miller
02.2013 - 08.2017
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers converting them to sales.
Business Owner Manager
Genesis Promotions
08.2009 - 08.2013
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Trained and guided team members to maintain high productivity and performance metrics.
Sonar Technician Supervisor
US Navy
06.1995 - 08.2009
- Analyzed multiple data inputs across active and passive acoustic, Expendable Bathythermograph (XBT) and tactical oceanographic.
- Maintained detailed records of sonar equipment maintenance, repairs, and upgrades for efficient tracking purposes.
- Regularly participated in drills, sharpening technical skills while strengthening teamwork among shipmates.
Education
Deploma - General Studies
Lewiston Senior High School
Lewiston, ID05.1995
Skills
- Business Growth
- Compliance requirements
- Workplace training
- Coaching and Mentoring
- Account Management
- Schedule Management
- Product and Service Sales
- Sales closing
- Customer Service
Timeline
Senior IRA Gold Broker
Midas Gold Group
08.2023 - Current
Account Executive
US Money Reserve
08.2020 - 07.2023
Life Insurance Agent
American Income Life Insurance Company
08.2017 - 08.2020
Car Salesperson
Larry H Miller
02.2013 - 08.2017
Business Owner Manager
Genesis Promotions
08.2009 - 08.2013
Sonar Technician Supervisor
US Navy
06.1995 - 08.2009
Deploma - General Studies
Lewiston Senior High School
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