Rick Nguyen
Houston,TX
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
8
8
years of professional experience
Work History
Computer Technician
National Laptop
08.2019 - 11.2023
- PC and Mac Technician, Troubleshooting, Repair and Replacement.
- Enhanced system performance by conducting regular software and hardware updates.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Implemented data backup solutions to protect vital company information from potential loss.
Document Specialist
Docu Data E-Conversion
02.2016 - 04.2019
- Using Kodak Scanner, Oce Large Map Scanner, Fujitsu Scanner
- Kofax Software, PDF Conversion, Batch Processing,
- Enhanced document organization by implementing a
- comprehensive filing system for easy access and retrieval.
- Reduced errors in documentation by conducting thorough quality checks and proofreading tasks prior to submission.
- Streamlined workflow processes by collaborating with team members on effective document management strategies.
- Ensured compliance with company policies and industry standards, maintaining meticulous attention to detail in all document-related tasks.
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
Education
Associate of Applied Science - Computer Installation And Repair Technology
Texas School Of Business
5600 Bissonnnet St.09.2013
Skills
- Document Specialist prepping, scanning, inspecting, compiling Indexing
- Preventive Maintenance
- System Upgrades
- Customer Service
- Attention to Detail
Timeline
Computer Technician
National Laptop
08.2019 - 11.2023
Document Specialist
Docu Data E-Conversion
02.2016 - 04.2019
Associate of Applied Science - Computer Installation And Repair Technology
Texas School Of Business
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