Rick Olford

• Unloaded, inspected and stored damaged and returned products.
• Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
• Increased productivity through streamlined processes and system efficiency.
• Distributed returned merchandise to appropriate warehouse departments or palletized for liquidation.

Trained warehouse associates on all DC processes

Established Best Practices for SOP Compliance

Forklift training and certification

• Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
• Inspected work practices and procedures for compliance with company and federal regulations.
• Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
• Mentored and managed team of safety specialists and enforced safety protocols among associates.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

• Promptly documented and reported all defective equipment and hazardous conditions.
• Performed setup of production equipment to establish optimal performance.
• Trained and supervised production personnel to properly use production equipment and apply best practices.
• Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.