Rick Pinson
Marlow,OK
Summary
With a proven track record through owning my own business as well as at Wilco Machine & Fab Inc., I excel in operations management and fostering strong relationships, significantly enhancing team collaboration and efficiency. My strategic planning and vendor negotiation skills have consistently improved service quality and operational effectiveness, achieving notable customer satisfaction growth.
I have also worked within the community church for the last 15 years as a worship pastor and through this have learned a great deal of relational skills that has helped greatly within the business industry.
Overview
18
18
years of professional experience
Work History
Owner/Operator
Fully Covered Paint and Construction
11.2019 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Paint Supervisor
Wilco Machine & Fab Inc.
05.2012 - 11.2019
- Monitored employee performance to maintain quality and compliance with job standards.
- Enhanced collaboration between painters by fostering open lines of communication within the team.
- Collaborated with design teams to determine accurate color matches for custom orders or specific client requests.
- Developed and enforced safety protocols, reducing workplace accidents and maintaining a safe work environment.
- Continuously researched new painting techniques, equipment advancements, and industry trends to stay current on best practices.
- Streamlined production processes for increased efficiency and reduced waste in the paint department.
- Balanced multiple concurrent projects successfully by effectively delegating tasks to team members based on skill level and availability.
- Troubleshot painting issues as they arose, quickly identifying root causes and implementing appropriate solutions.
- Assigned daily operational duties to team outlining day-to-day goals and priorities.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Industrial Painter
Hydrarig
07.2009 - 05.2012
- Assisted in the training of new team members, sharing knowledge about best practices for industrial painting applications.
- Prepared surfaces for painting by cleaning, sanding, and masking to achieve optimal results.
- Demonstrated attention to detail in every aspect of the painting process, resulting in consistent high-quality workmanship.
- Painted surfaces using pressure pots, spray guns, and airless spray units.
- Maintained painting equipment in excellent condition, ensuring optimal performance and minimal downtime.
- Selected appropriate coatings based on specific job requirements, maximizing performance and durability while minimizing environmental impact.
Industrial Painter
Wilco Machine & Fab Inc.
03.2007 - 06.2009
- Prepared surfaces for painting by cleaning, sanding, and masking to achieve optimal results.
- Selected appropriate coatings based on specific job requirements, maximizing performance and durability while minimizing environmental impact.
- Maintained painting equipment in excellent condition, ensuring optimal performance and minimal downtime.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Performed regular inspections of completed work to ensure quality standards were met or exceeded consistently throughout the project duration.
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Managed multiple simultaneous projects, prioritizing tasks based on deadlines and resource availability.
- Collaborated with project managers to ensure timely completion of tasks while maintaining quality standards.
Education
High School Diploma -
Cameron University
Lawton, OK09-2011
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Operations oversight
- Inventory management
- Strategic planning
- Relationship management
- Budget development
- Risk management
- Cost management
- Vendor negotiation
Timeline
Owner/Operator
Fully Covered Paint and Construction
11.2019 - Current
Paint Supervisor
Wilco Machine & Fab Inc.
05.2012 - 11.2019
Industrial Painter
Hydrarig
07.2009 - 05.2012
Industrial Painter
Wilco Machine & Fab Inc.
03.2007 - 06.2009
High School Diploma -
Cameron University
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