Rick Purnell
El Dorado Hills,CA
Summary
Jewelry Store Manager at R Purnell Jeweler's with expertise in inventory management and vendor negotiation. Enhanced customer satisfaction through innovative service policies and a successful loyalty program. Proficient in cash flow analysis and security oversight, driving operational excellence and team motivation.
Overview
18
18
years of professional experience
Work History
Jewelry Store Manager
Windsor Diamond Jewelers
Folsom, California
11.2007 - 10.2025
- Negotiated vendor contracts for materials essential to jewelry repair services.
- Developed customer service policies to maximize satisfaction and address inquiries promptly.
- Established inventory procedures for efficient ordering, receiving, and stocking processes.
- Created customer loyalty program to enhance repeat business from existing clientele.
- Designed window displays to effectively showcase products and improve store visibility.
- Organized promotional events, including discounts and giveaways, to increase foot traffic.
- Ensured compliance with laws regarding sales transactions and employee safety regulations.
- Implemented inventory management system for accurate tracking of store merchandise.
Jewelry Store Manager
R Purnell Jeweler's
El Dorado Hills, California
11.2017 - 02.2025
- Implemented security measures including CCTV and alarm systems to prevent theft.
- Negotiated vendor contracts for materials needed in jewelry repair services.
- Conducted regular audits on inventory to identify discrepancies and shortages.
- Developed customer service policies to enhance overall customer satisfaction.
- Established procedures for ordering, receiving, and stocking inventory items.
- Created customer loyalty program to drive repeat business from existing customers.
- Monitored cash flow diligently to reduce losses from fraud or mismanagement.
- Assisted in designing engaging window displays to improve product visibility.
Education
Gemologist - Diamond of Essentials
Gemological Institute Of America
Carlsbad, CA12-2005
High School Diploma -
Weber State University
Ogden, UT05-1997
Skills
- Inventory management and vendor negotiation
- Cash flow analysis
- Customer service excellence
- Visual merchandising
- Security oversight
- Marketing management
- Multitasking and operations management
- Self-motivation
Timeline
Jewelry Store Manager
R Purnell Jeweler's
11.2017 - 02.2025
Jewelry Store Manager
Windsor Diamond Jewelers
11.2007 - 10.2025
Gemologist - Diamond of Essentials
Gemological Institute Of America
High School Diploma -
Weber State University
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