Summary
Work History
Education
Skills
Accomplishments
Timeline
AdministrativeAssistant

Rick Swann

DeLand,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Manager of Production

Security National Mortgage Comp
03.2023 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed internal operational standards and productivity targets.
  • Maximized performance by monitoring daily activities and mentoring team members.

Branch Manager

Acopia Home Loans
01.2015 - 02.2023
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Consulted customers to boost product sales and services.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Resolved various issues impacting sales management and business operations.

Area Production Manager

Wells Fargo
Maitland , Fl
2001.02 - 2011.02
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Developed and implemented marketing campaigns to generate new business opportunities.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.

Area Production Manager

Huntington National Bank
Winter Park, Fl
10.1994 - 01.2001
  • Managed internal operational standards and productivity targets.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Monitored team budgets to keep projects on task and avoid waste.
  • Evaluated employee performance and provided feedback and training as needed.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Monitored portfolio performance and provided clients with periodic updates on loan progress.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.

Education

Deland High School
Deland, FL
05.1979

Skills

  • Staff Scheduling
  • Safety Management
  • Quality Control
  • Business Forecasting
  • Training Coordination
  • Team Development
  • Production Planning
  • Strong Market Sense
  • Strong Leadership Abilities

Accomplishments

  • Trained and supervised 40 production staff over 15 year time period.
  • Collaborated with team of Senior Mortgage Banking professional in the development of Multiple Builder Joint Ventures.

Timeline

Manager of Production

Security National Mortgage Comp
03.2023 - Current

Branch Manager

Acopia Home Loans
01.2015 - 02.2023

Area Production Manager

Wells Fargo
2001.02 - 2011.02

Area Production Manager

Huntington National Bank
10.1994 - 01.2001

Deland High School

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Rick Swann