Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Fleet Operations
Max Motors
08.2018 - Current
Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
Collaborated closely with sales teams on meeting client expectations while balancing resource limitations and operational constraints, resulting in increased business opportunities.
Assisted in recruiting, hiring and training of team members.
Suggested actionable improvements to increase efficiency and reduce expenses.
Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Interacted well with customers to build connections and nurture relationships.
Assisted with sales and marketing strategies to foster achievement of revenue goals.
Managed purchasing, sales, marketing and customer account operations efficiently.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Director of Fleet Sales
Olathe Dodge Chrysler Jeep Ram
12.2014 - 08.2018
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Drove sales by developing multi-million dollar contract sales.
Directed sales support staff in administrative tasks to help sales reps close deals.
Established strong client relationships for repeat business and customer loyalty.
Exceeded sales targets consistently, contributing to the company''s overall revenue growth and market share expansion within the fleet segment.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Managed a team of sales professionals, providing coaching and performance feedback to optimize team success.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Organized and detail-oriented with a strong work ethic.
Fleet Sales Manager
Gladstone Dodge
05.2012 - 12.2014
Established long-lasting partnerships with vendors and suppliers that enhanced overall business operations.
Demonstrated extensive knowledge of various fleet vehicles and financing options available to meet diverse customer requirements successfully.
Participated in trade shows and conferences, building a strong network of industry professionals while promoting company offerings effectively.
Enhanced customer relationships through excellent communication and negotiation skills.
Delivered exceptional customer service, addressing client concerns and providing solutions for their needs.
Provided ongoing support to existing clients, resulting in increased customer satisfaction and retention rates.
Built a solid reputation within the industry as a knowledgeable and trustworthy fleet sales professional, resulting in numerous referrals from satisfied customers.
Increased fleet sales by developing and implementing effective sales strategies.
Commercial Account Manager
Rusty Eck Ford
09.2009 - 05.2012
Director of Fleet Sales
Rusty Eck Ford
09.2009 - 05.2012
Managed purchasing, sales, marketing and customer account operations efficiently.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Worked effectively in fast-paced environments.
Trained and guided team members to maintain high productivity and performance metrics.
Education
No Degree - General Studies
Maplewood Community College
Kansas City, MO
09.1990
High School Diploma -
Winnetonka High School
Kansas City, MO
05.1990
Skills
Management Team Building
Staff Management
Sales Tracking
Inventory Tracking and Management
Customer Relations
Process Improvements
Fleet Management
Customer Relationship Management
Employee Management
Cost analysis and savings
Certification
Ford Master Truck Sales Certified
RAM Master Truck Sales Certified
Timeline
Director of Fleet Operations
Max Motors
08.2018 - Current
Director of Fleet Sales
Olathe Dodge Chrysler Jeep Ram
12.2014 - 08.2018
Fleet Sales Manager
Gladstone Dodge
05.2012 - 12.2014
Commercial Account Manager
Rusty Eck Ford
09.2009 - 05.2012
Director of Fleet Sales
Rusty Eck Ford
09.2009 - 05.2012
No Degree - General Studies
Maplewood Community College
High School Diploma -
Winnetonka High School
Ford Master Truck Sales Certified
RAM Master Truck Sales Certified
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