Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ricketta Harper

Thomson,Georgia

Summary

To participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and gain further experience while enhancing the company's productivity and reputation.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Material Cycle Count

Amazon
Appling, GA
11.2021 - Current
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Rural Mail Carrier

USPS
Warrenton, GA
12.2020 - 10.2021
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
  • Sorted mail according to order of address appearance for easy access in field.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Twisting Operator

Shaw Industries
Thomson, GA
06.2017 - 11.2020
  • Replaced empty supplies with full packages to maintain production levels.
  • Notified supervisors or mechanics of equipment malfunctions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Client Relations Representative

Teleperformance USA
Augusta, GA
05.2015 - 05.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Responded to customer requests for products, services and company information.
  • Answered average of 80 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.

Education

High School Diploma -

Hancock Central High School
Sparta, GA
05.2014

Skills

  • Customer relations
  • Time Management
  • Quality control
  • Schedule mastery
  • Microsoft Office expertise
  • High-energy attitude
  • Call Center Operations
  • Office equipment proficiency
  • Feeding Assistance
  • Basic Life Support
  • Vital Signs Collection

Certification

Certified Clinical & Administrative Medical Assistant (MAI),2022

Timeline

Material Cycle Count

Amazon
11.2021 - Current

Rural Mail Carrier

USPS
12.2020 - 10.2021

Twisting Operator

Shaw Industries
06.2017 - 11.2020

Client Relations Representative

Teleperformance USA
05.2015 - 05.2017

High School Diploma -

Hancock Central High School

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Ricketta Harper