Rickey Ferrell II
Millington,TN
Summary
Results-oriented professional with extensive experience in operations management and production oversight. Skilled in data analysis and vendor management, contributing to operational continuity and improved performance metrics.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Operations Manager
Delta Industries
Memphis, TN
11.2025 - Current
- Led cross-functional meetings to address operational challenges and solutions.
- Cultivated partnerships with vendors and suppliers to enhance operational continuity.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Analyzed daily report data to uncover trends impacting production performance.
Production Manager
Delta Industries
Memphis, Tennessee
09.2016 - 11.2025
- Oversaw daily operations of production team, providing guidance to enhance workflow.
- Trained new staff on safety protocols and operational procedures.
- Conducted inspections to ensure compliance with safety regulations.
- Established clear communication channels between management and staff members.
- Mediated personnel conflicts to foster a collaborative work environment.
- Provided input for performance reviews and identified areas for additional improvement.
Dispatcher
Metro Materials
Memphis , Tennessee
01.2014 - 09.2016
- Coordinated daily dispatch operations to ensure timely and efficient material delivery.
- Managed communication between drivers and clients to provide real-time updates and enhance service satisfaction.
- Utilized dispatch software to monitor vehicle locations and optimize routes.
- Handled high volumes of phone calls while ensuring accurate data entry and effective issue resolution.
- Resolved customer complaints related to service issues or delays.
Education
High School Diploma -
Munford High School
Munford, TN05-2004
Skills
- Project management
- Operations strategy
- Process optimization
- Supply chain optimization
- Vendor management
- Data analysis
- Cross-functional collaboration
Certification
- American Concrete Institute-Field Testing
- TDOT Level 2
- TDOT Level 3- Mix Designs
- NRMCA Leadership
Timeline
Operations Manager
Delta Industries
11.2025 - Current
Production Manager
Delta Industries
09.2016 - 11.2025
Dispatcher
Metro Materials
01.2014 - 09.2016
High School Diploma -
Munford High School