RICKEY G. SHELTON
Branford,Florida
Summary
Detail-oriented Quality Supervisor with extensive experience in document control procedures and quality management systems. Proven track record in ensuring compliance with regulatory standards and optimizing workflows for operational efficiency.
Overview
21
21
years of professional experience
Work History
Quality Supervisor - Document Control
Evergen
03.2021 - 03.2025
- Supervised Document Control staff, including performance evaluations, scheduling PTO and approval.
- Created, implemented, and maintained document control procedures, standards, and workflows.
- Managed Quality Management System (QMS) Software and digital platforms for secure storage, retrieval, and access.
- Oversaw documents from creation to final archival or destruction.
- Ensured all documents met regulatory, quality, and company standards.
- Assisted with external audits for organizations such as AATB, FDA, BSI, ISO and OEM Customers.
- Worked alongside project teams and departments to facilitate timely document exchange and address issues.
- (f/k/a) RTI Surgical Inc.
Sr. Document Control Coordinator
RTI Surgical Inc.
01.2019 - 03.2021
- Organized, scanned, indexed, and maintained digital and hard-copy documents, ensuring proper labeling and storage.
- Processed Change Control Orders from requests to implementation.
- Trained users on document control software, procedures, and best practices.
- Ensured that documents met internal standards.
- Proficient with Document Management Systems (DMS), ERP systems such as SAP and Office 365.
- Attention to detail, communication, time management, and problem-solving.
- Knowledge of quality systems and handling regulated documentation.
Document Control Associate
RTI Surgical Inc.
06.2016 - 01.2019
- Tracked document flow, distributed updates, and notified stakeholders of changes or obsolescence.
- Verified document accuracy, completeness, and proper organization and categorization.
- Participated in internal audits.
- Attention to detail with strong sorting/filing abilities.
- Demonstrated proficiency in utilizing Document Management Software.
- Clear verbal and written skills for interacting with teams and documenting procedures.
- Comprehensive knowledge of data security protocols and compliance with regulatory standards.
Data Entry Associate
RTI Surgical Inc.
07.2014 - 06.2016
- Accurately enter raw data from various into company databases.
- Review data for errors, inconsistencies, or incompleteness and make necessary corrections.
- Managed and filed both hard copies and electronic documents for easy retrieval.
- Ensured data confidentiality and security, following established protocols.
- Achieved daily/weekly data entry goals.
- Fast and accurate typing/ten-key skills.
- Familiarity with databases, spreadsheet, and basic software.
- Ability to manage and prioritize tasks.
Accounting Clerk
Sandvik Mining and Construction
Alachua, USA
06.2004 - 08.2011
- Processed customer payments, reconciled accounts receivable at month-end, and distributed statements for multiple locations.
- Called customers regarding past due invoices and scheduled payment plans with customers.
- Balanced and posted inter-company receivables and payables.
- Scanned and entered payable invoices into system for payment.
- Responsible for post-entry audits for Imports into the U.S. for U.S. Customs Compliance.
- Contacted Customs Broker for corrections when required.
- Prepared journal entries for posting by supervisor when necessary.
- Verified freight invoices contained corporate discounts and contacted freight companies for discrepancies.
Education
H.S. Diploma -
Woodham High School
Pensacola, FL06.1990
Skills
- Learning management system (LMS) software
E-learning platform expertise
Instructional design principles - Records Management
- Microsoft 365 (Office, Excel, PowerPoint, SharePoint, Teams, ShareFile, etc)
- Quality management systems
- Adobe Acrobat Pro DC
- Typing proficiency 65 wpm
- Data entry
- Transcription
- 10-key typing
- Technical writing
- Quality training
- Corrective actions
- Dedication to product quality
- Quality tools
- Validation protocols
- Scheduling
- ISO standards
- Preventive actions
- Focused on quality
- Calibration management
- Excellent problem-solving capability
- Staff training
- Procedure development
- Customer complaint handling
- Auditing techniques
- Quality auditor
- Personnel training
Phone Numbers
386-292-1196, 386-854-2058
References
Available upon request.
Leadership Experience
Successfully led a team to exceed company and individual goals while maintaining excellent internal and external customer satisfaction.
Communication Skills
Excellent written and verbal skills which included active listening and negotiation among team members regarding conflict. Held weekly and monthly motivational and team building meetings/activities. Ability to present presentations to leadership, improving clarity and securing company project buy-in. Ability to collaborate with cross-functional teams to meet company goals.
Timeline
Quality Supervisor - Document Control
Evergen
03.2021 - 03.2025
Sr. Document Control Coordinator
RTI Surgical Inc.
01.2019 - 03.2021
Document Control Associate
RTI Surgical Inc.
06.2016 - 01.2019
Data Entry Associate
RTI Surgical Inc.
07.2014 - 06.2016
Accounting Clerk
Sandvik Mining and Construction
06.2004 - 08.2011
H.S. Diploma -
Woodham High School