RICKEY RAMSARUP
Queens,USA
Summary
Collision specialist with over 5 years of experience in body shop operations, damage assessment, and insurer collaboration. Skilled in building accurate repair estimates, managing claims documentation, and guiding customers through the insurance process. Proven ability to enhance workflow efficiency through precise vehicle preparation and parts coordination, while ensuring high-quality restoration outcomes. Committed to delivering cost-effective, timely repairs and exceptional customer service.
Overview
5
5
years of professional experience
Work History
Collision Specialist
Sankar Auto Repair
South Richmond Hill, NY
03.2020 - Current
- Manage shop conditions, ensuring safety and efficiency.
- Disassemble and prep the vehicle, enhancing workflow.
- Direct collision repair operations, from initial damage assessment to final quality inspection, ensuring optimal restoration outcomes.
- Oversee comprehensive body shop operations, including paint preparations and refinishing.
- Implement advanced diagnostic protocols for collision damage assessments, coordinating with insurance providers to optimize repair processes and timelines.
- Enhancing workflow through systematic vehicle preparations and parts management, reducing repair completion time.
- Develop custom repair solution for complex collision damage, integrating modern restoration methods with traditional craftsmanship.
Estimator
Sankar Auto Repair
South Richmond Hill, NY
03.2020 - Current
- Drafted accurate repair estimates based on comprehensive damage assessments.
- Collaborated closely with insurance adjusters to ensure timely approvals and minimize claim errors.
- Develop strong relationships with parts suppliers and insurers to streamline the repair process and improve customer satisfaction.
- Guided customers through the insurance claims process, providing clear communication and support at each stage.
- Assessed collision damage to determine optimal repair procedures, balancing safety, cost, and compliance.
- Managed repair documentation and ensured timely submission of estimates, supplements, photos, and supporting materials.
- Conducted final inspections and upheld quality control standards by the insurer and industry guidelines.
Education
BBA - Advanced Accounting And Economics May 2024
Cuny Queens College
Flushing, QueensSkills
- Technical: Damage Assessment, Estimate Drafting, Collision Repair Procedures, Parts Management, Repair Documentation, Insurance Negotiation, Vehicle Diagnostics
- Software: Microsoft Word, Excel, Outlook
- Soft Skills: Customer Service, Problem Solving, Time Management, Team Leadership, Collaboration, Multi-tasking
Additional Information - Licenses
FDNY Air Compressor License, Active
Driver License, Active
Timeline
Collision Specialist
Sankar Auto Repair
03.2020 - Current
Estimator
Sankar Auto Repair
03.2020 - Current
BBA - Advanced Accounting And Economics May 2024
Cuny Queens College
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