Rickey Ramsey
Plano,TX
Summary
Energetic and enthusiastic insurance professional motivated to succeed in a fast-paced and deadline-driven professional environment. Comprehensive knowledge of claims adjustments with special knowledge of auto appraisals all estimating systems.
Overview
19
19
years of professional experience
Work History
Appraiser
Fullerton Appraiser Services
Jarrell, Texas
04.2025 - Current
- Verified accuracy of parts pricing from suppliers and vendors.
- Compiled data from various sources such as customer information, work orders, photographs, into an estimate form or database system.
- Documented findings in a written report with photos to be used for insurance claims.
- Ensured that all safety protocols were followed while inspecting vehicles.
- Maintained current knowledge of industry trends in order to provide accurate estimates.
- Maintained accurate records of all completed estimates and invoices.
- Developed relationships with local body shops and other suppliers in order to secure competitive rates.
- Performed administrative tasks such as filing paperwork, preparing documents, as needed.
- Scheduled appointments for vehicle inspection at the shop or dealership facility.
- Calculated cost estimates for repair or replacement of vehicle parts.
Produce Associate
Walmart
Plano, Texas
09.2022 - Current
- Received and inspected incoming produce shipments to ensure quality and quantity standards were met.
- Inventoried stock on a regular basis to ensure adequate supply levels at all times.
- Lifted heavy boxes of produce when required during stocking activities.
- Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
- Adhered to food safety regulations by following proper storage procedures for all perishables.
- Inspected products for quality assurance, removing any damaged or spoiled items from inventory.
- Performed price changes on merchandise according to store policy.
- Restocked shelves with new merchandise in a timely manner.
- Monitored temperature control systems regularly to maintain safe conditions for storing perishable goods.
Estimator
Auto Nation Honda
Lewisville, TX
05.2021 - 05.2022
- Estimated vehicle damages accurately for all customers using CCC1.
- Scheduled repairs in coordination with customers.
- Conducted follow-ups on repairs with Auto Nation Collision Center and informed customers.
- Inspected vehicles post-repair to ensure quality control before customer pickup.
Assistant Manager
Bergman's Collision
Farmers Branch, TX
05.2020 - 11.2022
- Estimated vehicle damages for all customers with high accuracy.
- Ordered parts to facilitate timely repairs.
- Managed supplemental repairs in coordination with customers and insurance companies.
- Supervised employees to ensure effective workflow and productivity.
- Processed payroll to maintain employee satisfaction and compliance.
Auto Damage Field Appraiser
Fred Loya Insurance Agency Inc.
El Paso, TX
06.2019 - 02.2020
- Coordinated customer appointments for vehicle and motorcycle inspections to ensure timely service.
- Conducted detailed inspections to evaluate damage estimates on automobiles and motorcycles.
- Managed supplemental repairs by collaborating with shop personnel for efficient resolutions.
- Reviewed final invoices from body shops to confirm accuracy of pricing agreements.
- Processed requests for final payments while maintaining thorough documentation.
- Calculated total loss settlement amounts, ensuring fairness for all parties involved.
Auto Damage Field Appraiser
McAnnally Appraisal
Azle, TX
06.2018 - 06.2019
- Documented vehicle damage and condition through detailed notes and photographs.
- Conducted timely appraisals across designated territory during extensive travel.
- Generated accurate repair estimates using computer programs such as CCC1.
Field Appraiser
Empower Insurance Group
Fort Worth, TX
04.2013 - 01.2018
- Scheduled customer appointments for field inspections of vehicles and motorcycles.
- Evaluated automobiles and motorcycles to assess damage estimates.
- Performed field re-inspections and coordinated supplemental repairs with shop personnel.
- Reviewed final invoices from body shops to negotiate agreed pricing.
- Processed requests for final payments and documented files appropriately.
- Calculated total loss settlement amounts for involved parties.
- Inspected vehicles and motorcycles as part of catastrophic teams.
Field Appraiser
Statewide Claims Services - Amwins
Richardson, TX
01.2010 - 11.2012
- Set up appointments for field inspections of vehicles and motorcycles with customers.
- Estimated accurate damages of the vehicle.
- Conducted claims and supplement re-inspections.
- Worked with various body shops to obtain an agreed price for repairs.
- Issued checks in the field to customers and shops for property damages.
- Desk Auditor for subrogation and total loss.
- Scene investigations for liability purposes and SIU.
Body Shop Manager
Overseas Service Haus Collision
Plano, TX
01.2008 - 01.2010
- Verified all critical components through comprehensive checklist assessments.
- Examined vehicles to assess damage extent and identify malfunctions.
- Provided repair estimates to customers, ensuring transparency in costs.
- Communicated vehicle issues and repair options effectively with customers.
- Collaborated with insurance companies to facilitate repair resolutions.
- Managed supplements to streamline repair processes.
- Maintained accurate inventory by ordering necessary parts and supplies.
- Reviewed work of three auto body mechanics, guiding decisions on repairs and replacements.
Production Manager
Herb's Paint & Body Shop
Richardson, TX
01.2007 - 01.2008
- Maintained safe, clean working environment consistently throughout operations.
- Supervised production schedules, ensuring quality and timely delivery.
- Implemented root cause analysis and corrective actions to eliminate production constraints.
- Enhanced efficiency by removing waste and addressing production limitations.
- Performed quality control on all work completed by Body and Paint technicians.
- Assigned job repair orders effectively to Body and Paint technicians.
- Managed paint and material orders to ensure adequate supply levels.
- Established and modified work procedures to align with production schedules.
Skills
- Collision industry expertise
- Collision estimating software proficiency
- Automobile insurance appraisal
- Military service experience
- Property claims management
- Team collaboration
- Automobile appraisal skills
- Decisiveness in decision-making
- Critical thinking abilities
- Production scheduling knowledge
- Quality control standards awareness
- Purchasing skills
- Supply chain management expertise
- Management experience
Timeline
Appraiser
Fullerton Appraiser Services
04.2025 - Current
Produce Associate
Walmart
09.2022 - Current
Estimator
Auto Nation Honda
05.2021 - 05.2022
Assistant Manager
Bergman's Collision
05.2020 - 11.2022
Auto Damage Field Appraiser
Fred Loya Insurance Agency Inc.
06.2019 - 02.2020
Auto Damage Field Appraiser
McAnnally Appraisal
06.2018 - 06.2019
Field Appraiser
Empower Insurance Group
04.2013 - 01.2018
Field Appraiser
Statewide Claims Services - Amwins
01.2010 - 11.2012
Body Shop Manager
Overseas Service Haus Collision
01.2008 - 01.2010
Production Manager
Herb's Paint & Body Shop
01.2007 - 01.2008