Rickey Wright
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager/CEO
Instacart
Saint Cloud
07.2025 - Current
- Led team in optimizing order fulfillment processes for improved efficiency.
- Developed training programs that improved staff performance and service quality.
- Managed inventory systems to ensure accurate stock levels and timely replenishment.
- Implemented new software tools to improve workflow and tracking of deliveries.
- Oversaw scheduling and resource allocation to meet customer demand effectively.
- Conducted performance reviews to provide feedback and support employee development.
- Facilitated problem-solving sessions to address operational challenges promptly.
- Ensured staff performance met standards by addressing any issues promptly.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached and mentored team members, enhancing job performance through targeted training.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Allocated tasks to associates according to their skills to optimize team effectiveness.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team members' skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Conducted performance reviews for team members.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Managed risk by developing and implementing effective risk management strategies.
- Ensured compliance with industry regulations and company policies.
- Developed and implemented strategic plans to achieve company objectives.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Streamlined communication channels, improving information flow and decision-making speed.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Delegated work to staff, setting priorities and goals.
Cook/dietary aid/Supervisor
Edan Brook nursery
Saint Cloud
04.2024 - 07.2024
- Prepared fresh meals using seasonal ingredients from local sources.
- Assisted in menu planning to align with nursery's dietary needs and preferences, enhancing meal satisfaction.
- Maintained kitchen cleanliness to comply with health and safety regulations, ensuring a safe food preparation environment.
- I operated in the kitchen managed meals prep food, and cleaned after being done
Kitchen Cook
Buffalo Wild Wings
Saint Cloud
11.2023 - 03.2024
- At Buffalo wild wings I was a cook. I cook the chicken. I worked the Shake station the fry station the grill expo station and the southwest Station along with closing the store at night my duties were to sanitize all stations, take out trash, power down all fry stations, microwaves, grills, and prep for the next morning.
- Prepared and cooked menu items following standardized recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Collaborated with team members to ensure timely food service during peak hours.
Lumper/Forklift Operator
Capstone Logistics, LLC
Saint Cloud
01.2022 - 07.2023
- Clean up around the work area, which was the dock to unload trucks. Once we unloaded the trucks, we had to break down the pallets and two like 20 to 30 pallets even sometimes 100 pallets Really fast; past the more you do, the more you make. Paid by how many trucks you can get done.
Night Manager
Homeless helping homeless
Saint Cloud
01.2021 - 06.2022
- Coordinated staff and resident handymen to ensure proper preparation and cleaning of lunches.
- Supervised nightly operations and ensured safety protocols were followed.
- Coordinated staff schedules to optimize coverage during peak hours.
- Managed inventory of supplies and resources for shelter needs.
Machine Operator
Blow mold
Foley
09.2018 - 06.2020
- Operated machines and replaced chemicals while ensuring cleanliness to support efficient plastic molding processes.
- Operated blow molding machines to produce high-quality plastic products.
- Monitored production lines for optimal performance and safety compliance.
- Conducted routine maintenance on machinery to ensure smooth operations.
Education
Skills
- Operational management
- Strategic planning
- Process optimization
- Supervising
- Quality Inspection
- Manufacturing
- Regulatory compliance
- Customer service
- Warehouse experience
- Order fulfillment
- Order picking
- Heavy equipment operation
- Forklift
- Machining
- Plastics injection molding
- Plastics Blow Molding
- Construction
- Mechanical skills
- Power tools
- Hand tools
- Basic math
- Computer skills
- Labor & delivery
- Dietary aide
- Cooking
- Communication skills
Certification
- Pallet Jack Certification, 01/01/22, Present
- Forklift Certification, 01/01/22, Present
- EPA Type II HVAC Certification
Timeline
Manager/CEO
Instacart
07.2025 - Current
Cook/dietary aid/Supervisor
Edan Brook nursery
04.2024 - 07.2024
Kitchen Cook
Buffalo Wild Wings
11.2023 - 03.2024
Lumper/Forklift Operator
Capstone Logistics, LLC
01.2022 - 07.2023
Night Manager
Homeless helping homeless
01.2021 - 06.2022
Machine Operator
Blow mold
09.2018 - 06.2020