Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ricki Stacey

Jackson,AL

Summary

With a proven track record at Jackson Medical Center, I excel in enhancing patient satisfaction through compassionate care and efficient vital signs monitoring. My expertise includes infection control and patient observation, alongside a professional bedside manner, significantly contributing to team success and patient well-being. Skilled in both technical and interpersonal aspects of patient care, I am committed to excellence in healthcare.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Jackson Medical Center
09.2023 - Current
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Pharmacy Clerk

Mac's Drugs
10.2019 - 02.2023
  • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
  • Greeted customers at counter and provided excellent customer service.
  • Communicated with patients to collect information about prescriptions.
  • Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
  • Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
  • Assisted customers in selecting over-the-counter medications and health care products.

Education

High School Diploma -

Solid Rock Christian School
Thomasville, AL
05-2021

Skills

  • Vital signs monitoring
  • Patient Observation
  • Blood Glucose Testing
  • Infection control standards
  • Catheter Care
  • ADL support
  • Specimen Collection
  • Feeding Assistance
  • Professional Bedside Manner
  • Bed preparation
  • CPR/AED

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.

Timeline

Patient Care Technician

Jackson Medical Center
09.2023 - Current

Pharmacy Clerk

Mac's Drugs
10.2019 - 02.2023

High School Diploma -

Solid Rock Christian School
Ricki Stacey