Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rickie Weston

Tampa

Summary

Dynamic and results-driven server with extensive experience at The Cheesecake Factory, adept at upselling and enhancing customer satisfaction. Proven expertise in food inspection and team collaboration, consistently maintaining high hygiene standards while fostering positive dining experiences. Recognized for resolving customer complaints effectively, contributing to a loyal clientele.

Overview

6
6
years of professional experience

Work History

Server

The Cheesecake Factory
06.2023 - 06.2025
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Red Lobster
10.2022 - 12.2024
  • Cultivated warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server

Olive Garden Restaurant
03.2021 - 12.2022
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

Outback Steakhouse
04.2019 - 06.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

Salem High School
Conyers, GA

Skills

  • Food inspection
  • Hostess support
  • Order delivery practices
  • Daily specials memorization
  • Team collaboration
  • Team member support
  • Sales expertise

Timeline

Server

The Cheesecake Factory
06.2023 - 06.2025

Server

Red Lobster
10.2022 - 12.2024

Server

Olive Garden Restaurant
03.2021 - 12.2022

Server

Outback Steakhouse
04.2019 - 06.2022

High School Diploma -

Salem High School
Rickie Weston