Rickisha Daniels
Park Forest,IL
Summary
Accomplished banquet server at Wind Creek Casino & Hotel, recognized for exceptional teamwork and customer service. Excelled in high-pressure environments, ensuring guest satisfaction and efficient service. Demonstrated strong time management and food service skills, contributing to seamless event execution. Proven ability to train and mentor new staff, enhancing team performance and service quality.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Banquet Server
Wind Creek Casino & Hotel
10.2024 - Current
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and timely meal service.
- Set up and broke down banquet spaces according to event specifications, maintaining organization and efficiency.
- Collaborated with kitchen staff to ensure accurate food presentation and adherence to safety standards.
- Assisted in training new servers on service protocols and menu offerings, fostering a team-oriented environment.
- Delivered exceptional guest experiences with attentive table service during large-scale events.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Mental Health Technician
Ludeman Developmental Center
09.2023 - 10.2024
- Monitored patient behaviors and reported observations to healthcare team.
- Assisted in implementing treatment plans under supervision of licensed professionals.
- Documented patient progress and concerns accurately in electronic health records.
- Maintained a clean and safe treatment environment for all patients and staff.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
Direct Service Personnel
Charleston Transitional Facility
2013 - 2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
CNA -Excelsior Health Care Academy
Markham, ILHigh School Diploma - General
Percy L Julian
Chicago, IL06.1996
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
Certification
CNA
CPR
CPI
MI
DSP
Dialysis
Pace
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteTimeline
Banquet Server
Wind Creek Casino & Hotel
10.2024 - Current
Mental Health Technician
Ludeman Developmental Center
09.2023 - 10.2024
Direct Service Personnel
Charleston Transitional Facility
2013 - 2020
CNA -Excelsior Health Care Academy
High School Diploma - General
Percy L Julian