Summary
Work History
Skills
Timeline
Generic

Ricknauth Gopie

140 24 31st Drive

Summary

Dynamic security professional with a proven track record at Madison Security Group Inc, excelling in incident reporting and emergency response. Adept at CCTV monitoring and building relationships, I enhance safety protocols and team performance, ensuring a secure environment while delivering superior customer service. Committed to achieving operational excellence and fostering a collaborative atmosphere.

Work History

Security Officer

Madison Security Group Inc
  • Monitored surveillance systems to ensure safety and security of premises.
  • Conducted regular patrols to deter criminal activity and maintain order.
  • Responded promptly to alarms, incidents, and emergencies while following protocols.
  • Assisted in investigating security breaches and reporting findings to management.
  • Collaborated with local law enforcement during investigations and emergency situations.

Shift Leader

CVS
Elmhurst, NY
2018 - 2021
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Trained and mentored team members to enhance performance and service quality.
  • Managed inventory levels, ensuring stock availability for customer needs.
  • Provided exceptional customer service, resolving issues efficiently and effectively.
  • Conducted regular team meetings to communicate goals and drive engagement.
  • Trained new employees and delegated daily tasks and responsibilities.

Assistant Manager

Walgreens
East Elmhurst, NY
1993 - 2017
  • Assisted in daily operations ensuring compliance with company policies and procedures.
  • Coordinated staff scheduling to optimize workflow and maintain adequate coverage.
  • Supported inventory management processes, including stock replenishment and organization.
  • Trained new employees on operational best practices and customer service standards.

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV monitoring
  • Detail-oriented
  • Superior customer service
  • Emergency response
  • Surveillance
  • Access control
  • Complex Problem-solving
  • Relationship building and management
  • Security screenings
  • Staff management
  • Stationary surveillance

Timeline

Security Officer

Madison Security Group Inc

Shift Leader

CVS
2018 - 2021

Assistant Manager

Walgreens
1993 - 2017
Ricknauth Gopie