Ricky Alcala
Garden Grove,California
Summary
Professional mechanic with strong focus on team collaboration and achieving results. Skilled in diagnostics, repairs, and preventive maintenance for performance vehicles. Adaptable and reliable, with proven ability to meet changing needs. Known for effective problem-solving and leadership in fast-paced environment.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Shop Foreman
Newport Auto Repair
Newport Beach, CA
02.2025 - Current
- Oversaw daily shop operations, ensuring efficient workflow and timely service delivery.
- Trained and mentored junior technicians on repair techniques and safety protocols.
- Implemented process improvements to enhance service efficiency and customer satisfaction.
- Managed inventory levels, ordering parts as needed to minimize downtime.
Lead Technician
Omni Motorsports
Placentia, CA
07.2023 - Current
- Supervised daily operations, ensuring compliance with safety standards and quality control measures.
- Trained and mentored junior technicians, enhancing team performance and technical skills.
- Implemented process improvements that streamlined workflows and reduced downtime.
- Diagnosed complex mechanical issues, utilizing advanced diagnostic tools and equipment.
Operations Manager
RC Visions
Huntington Beach, CA
02.2020 - 07.2023
- Streamlined operational workflows to enhance productivity and efficiency across multiple departments.
- Led cross-functional teams to implement process improvements, reducing operational bottlenecks.
- Developed and enforced standard operating procedures to ensure compliance with industry regulations.
- Mentored junior staff, fostering a culture of continuous learning and professional development within the team.
Machinist
High Performance Solutions Auto and Marine Machining
Ontario, California
07.2019 - 02.2020
- Monitored and adjusted production processes or equipment for quality and productivity improvement.
- Measured, marked and indicated dimensions and reference points on materials.
- Monitored machines in operation to detect malfunctions and identify product defects.
- Completed minor machine maintenance, including oiling parts and cleaning components.
Commercial Specialist
AutoZone
Santa Ana, California
05.2019 - 07.2019
- Reviewed sales reports to enhance sales performance.
- Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
- Increased store sales by cross-selling complementary items.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Checked inventory system to locate items at other stores, improving sales rates.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Performance Automotive Technician
JB Performance Motors
Ontario, California
05.2017 - 04.2019
- Proper assembly of GM III/IV/V LS/LT engines including but not limited too verifying piston to valve clearances and lifter preload
- Installation of supercharger systems/ methanol systems/ nitrous systems/ trunk mounted HX systems/ Port injection systems with auxiliary ECUs/ Clutches and Converters measuring proper pull up.
- Conducted inspections and tests to verify safety and compliance with emissions limits.
- Detected combustible gas and refrigerant leaks using special instruments.
- Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
- Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
Part Sales Manager
AutoZone
Santa Ana, California
03.2013 - 05.2017
- Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
- Learned roles of other departments to provide coverage and keep store operational.
- Led and motivated multi-person team of sales professionals working with automotive businesses.
- Established and enforced sales goals to boost team success.
- Maintained strong understanding of competitors mission, offerings and presence in assigned territory.
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
- Helped customers update accounts, sign up for new services and take advantage of special offers.
- Drove sales and add-on purchases by promoting specific item options to customers.
Education
Diploma -
La Quinta High School '
Skills
- Bilingual (Spanish)
- Deadline management
- Tool management
- Quality control inspections
- Waste reduction
- Fabrication experience
Certification
ASE Part Specialist Certified
Timeline
Shop Foreman
Newport Auto Repair
02.2025 - Current
Lead Technician
Omni Motorsports
07.2023 - Current
Operations Manager
RC Visions
02.2020 - 07.2023
Machinist
High Performance Solutions Auto and Marine Machining
07.2019 - 02.2020
Commercial Specialist
AutoZone
05.2019 - 07.2019
Performance Automotive Technician
JB Performance Motors
05.2017 - 04.2019
Part Sales Manager
AutoZone
03.2013 - 05.2017
Diploma -
La Quinta High School '