Riki Sahrun-sotovando
Watchung
Summary
Coordinated project timelines and engaged with service director to uphold industry standards in automotive repair and maintenance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shop Foreman
Nissan city of Springfield
Springfield, NJ
06.2019 - Current
- Executed replacement of engines and transmissions, ensuring thorough analysis of failed components.
- Identified and resolved issues triggering SRS lights.
- Diagnosed suspension issues and implemented corrective measures to enhance vehicle performance.
- Evaluated braking systems and executed servicing of worn brake components.
- Identified and rectified electrical issues to ensure system reliability.
- Employed advanced scanning technologies to enhance diagnostic accuracy of issues.
- Assisted in organizing technician schedules to optimize workflow. Coordinated with team members to ensure timely service delivery. Supported management in tracking technician availability and assignments.
- Executed dispatch of repair orders to ensure timely service delivery.
- Conducted interviews to assess and select qualified candidates for open positions.
- Implemented strategies to enhance customer retention and loyalty.
- Directed daily operational activities to ensure efficiency and productivity.
- Facilitated onboarding and training programs for new hires.
Team Leader/Supervisor
Fred Beans Nissan
Flemington, NJ
05.2018 - 06.2019
- Overhauled engines and transmissions, providing comprehensive analysis of malfunctioning components.
- Conducted diagnostic assessments of SRS lights to ensure operational safety.
- Diagnosed suspension issues and implemented corrective measures to enhance vehicle performance.
- Evaluated braking systems and executed servicing of worn brake components.
- Identified and rectified electrical malfunctions to ensure system reliability.
- Employed advanced scanning technologies to enhance diagnostic accuracy of issues.
- Supervised and directed technicians to ensure optimal performance and adherence to standards.
- Supported quality assurance processes to maintain product standards. Assisted in identifying defects and implementing corrective actions. Collaborated with team members to enhance overall quality control measures.
- Facilitated the dispatch of repair orders to ensure timely service delivery. Supported team members in tracking and managing repair requests effectively. Assisted in maintaining accurate records of repair order statuses.
Automotive Technician
ACTION NISSAN
Flemington, NJ
08.2014 - 05.2018
- Executed engine and transmission replacements, detailing failed components to enhance repair accuracy.
- Conducted diagnostic assessments of SRS lights to ensure operational integrity.
- Diagnosed suspension issues and implemented corrective measures to enhance vehicle performance.
- Evaluated braking systems and executed servicing of worn brake components.
- Identified and rectified electrical malfunctions to ensure system reliability.
- Employed advanced scanning technologies to enhance diagnostic accuracy of issues.
Sorter
Palnet
Cranbury, NJ
10.2012 - 06.2014
- Executed classification of pallets to ensure accurate inventory management.
- Assisted in onboarding new employees by providing training materials and resources. Supported team members in understanding company policies and procedures. Facilitated hands-on training sessions to enhance employee skills.
- Assisted in counting and organizing trailers for efficient filing. Supported team in maintaining accurate records of trailer inventory. Contributed to streamlined filing processes for improved accessibility.
Technician
Davis Hyundai
Ewing, NJ
10.2011 - 03.2012
- Executed comprehensive automotive repair and maintenance services to ensure vehicle reliability.
- Conducted thorough inspections of new and used automobiles to ensure compliance with safety standards.
- Achieved Hyundai Bronze Certification, demonstrating expertise in automotive repair and maintenance.
Photo Lab Technician
Walmart
Princeton, NJ
11.2008 - 03.2011
- Executed sales strategies for camera merchandise to drive revenue growth.
- Executed maintenance procedures for photo printing machines to ensure optimal performance.
- Assisted in organizing inventory records for efficient filing. Supported team members in maintaining accurate inventory documentation. Contributed to the overall accuracy of inventory management processes.
Education
Trade school - undefined
None
Skills
- Spearheaded strategic business development initiatives to optimize revenue generation
- Assisted in creating documents and managing data using Microsoft Office applications Supported team members in organizing presentations and reports Helped maintain accurate records and schedules to improve team productivity
- Leveraged advanced computer skills to enhance operational efficiency
- Achieved ASE certifications to elevate professional qualifications in automotive technology
- Facilitated bilingual communication initiatives to support client engagement Assisted in overcoming language barriers to promote client retention among diverse groups Contributed to the creation of multilingual resources to enhance service delivery
Certification
- ECS Present
- Intelligent Mobility Present
- NVH Present
- DFRT(OBD2) Present
- CAN system and diagnosis Present
- Nissan scope specialist technician Present
- Automatic transmission Present
- Engine mechanical Present
- Manual transmissions Present
- Chassis Present
- Advance Electrical Present
- HVAC Present
- Basic electrical Present
- CVT field repair Present
- Driver's License
- Brakes ASE June 2020 to December 2026
- Electrical ASE July 2018 to December 2026
- Suspension & Steering ASE August 2020 to August 2025
Languages
English
Timeline
Shop Foreman
Nissan city of Springfield
06.2019 - Current
Team Leader/Supervisor
Fred Beans Nissan
05.2018 - 06.2019
Automotive Technician
ACTION NISSAN
08.2014 - 05.2018
Sorter
Palnet
10.2012 - 06.2014
Technician
Davis Hyundai
10.2011 - 03.2012
Photo Lab Technician
Walmart
11.2008 - 03.2011
Trade school - undefined
None