Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricky Cabral

Redlands,CA

Summary

Proactive Customer Service Executive with the resolve to remain calm under extreme pressure. Ready to take a dedicated career in customer service to a position with an established company. Resourceful Customer Service Office Manager adept at maintaining high productivity and efficiently completing tasks. Possess specialized skills in customer relationship management, problem-solving, and workflow optimization. Excel in communication, leadership, and adaptability, ensuring smooth office operations and superior customer service standards. Business-minded individual with a continued focus on safety and customer service. Offering years as Delivery Specialist for revenue-driving organization. Organized professional with dynamic customer service, talents. Coordinates inspections, oversees conflict resolution, and delivers results. Remains poised in stressful environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Manager

Mr Blue Cantina
Mentone, CA
10.2020 - 01.2025
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Monitored cash intake to reduce discrepancies.
  • Maintained accurate records of liquor inventory and purchases for budgeting purposes.
  • Created promotional materials such as flyers or posters to advertise specials or upcoming events.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.

Education

High School Diploma -

Redlands High School
Redlands, CA
06-2014

Skills

  • Customer service
  • Cash handling
  • Employee scheduling
  • Inventory management
  • Problem solving
  • Shift scheduling
  • Verbal and written communication
  • Decision-making
  • Multitasking Abilities

Timeline

Manager

Mr Blue Cantina
10.2020 - 01.2025

High School Diploma -

Redlands High School
Ricky Cabral