Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ricky Carter

Savannah,Tx.

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Area Lead

Ryerson
Carrollton, TX
03.2023 - Current
  • Increased customer satisfaction with enhanced staff training and regular performance evaluations.
  • Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
  • Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
  • Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Developed strong relationships with vendors and suppliers for timely delivery of products at competitive prices, optimizing inventory management.
  • Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.

Rotag Services

Assistant Site Lead
04.2022 - Current
  • Trained and managed associates in customer service and sales techniques.
  • Managed scheduling for company shifts to accomplish proper staffing.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Resolved customer service issues promptly.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

General Operator/Lead Manager

Nucor Steel
07.2018 - 03.2022
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Route Sales Representative

Frito-Lay
04.2017 - 07.2018
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Processed payments, made change and provided receipts.
  • Stayed in open communication with existing customers to offer immediate access to new products.
  • Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.

Installation Technician

Dish Network
12.2015 - 04.2017
  • Completed extensive job report for each service call.
  • Enhanced performance and maintained work requests, orders, prices and documents.
  • Educated and trained new hires on company processes, eliminating process gaps.


Crane Operator/Lead Manager

Atlas Tube
08.2012 - 04.2015
  • Worked closely with supervisors to adjust daily workloads and maximize output based on equipment, manpower and other factors.
  • Operated mobile crane and moved materials to various locations to meet job schedule demands.
  • Performed daily safety checks to achieve safe operating condition of equipment.
  • Inspected, cleaned and performed operator level maintenance on equipment in accordance with standards.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.

Education

Diploma -

Blytheville High School
Blytheville, AR
05.2004

Skills

  • Status Reports
  • Customer Satisfaction
  • Special Projects
  • Customer Inquiries
  • Annual Reviews
  • Preparing Written Reports
  • Field Inspection
  • Customer Experience
  • Training Programs
  • Team Training

Certification

Texas All Lines Adjuster License

State Farm Auto

State Farm Property

Timeline

Area Lead

Ryerson
03.2023 - Current

Rotag Services

Assistant Site Lead
04.2022 - Current

General Operator/Lead Manager

Nucor Steel
07.2018 - 03.2022

Route Sales Representative

Frito-Lay
04.2017 - 07.2018

Installation Technician

Dish Network
12.2015 - 04.2017

Crane Operator/Lead Manager

Atlas Tube
08.2012 - 04.2015

Diploma -

Blytheville High School

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Ricky Carter