Ricky Cole
Tuscaloosa,AL
Overview
18
18
years of professional experience
Work History
Independent Contractor
Big Daddy's Home Improvement
Tuscaloosa, AL
04.2022 - Current
- Managed quality control and maintained high level of customer satisfaction.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
Production Supervisor
Martinrea
Tuscaloosa, AL
11.2021 - 03.2022
- Coordinated production requirements with material handling and staffing functions.
- Supported safety programs to reduce and eliminate employee injuries.
- Reviewed individual employee performance to correct issues and enhance productivity.
Production Supervisor
ZF Chassis Systems
Tuscaloosa, AL
05.2005 - 11.2021
- Coordinated production requirements with material handling and staffing functions.
- Supported safety programs to reduce and eliminate employee injuries.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Established and updated production schedules to meet changing demands.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Recommended and implemented measures to improve production methods and quality of products.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
- Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
- Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
- Provided input for performance reviews and identified areas for additional improvement.
Education
High School Diploma -
Lincoln Downtown Education Center
Milwaukee, WI06.1991
Some College (No Degree) - Leadership Development
Shelton State Community College
Tuscaloosa, ALSkills
- Project Management
- Workload Management
- Resources Allocation
- Safety Compliance
Timeline
Independent Contractor
Big Daddy's Home Improvement
04.2022 - Current
Production Supervisor
Martinrea
11.2021 - 03.2022
Production Supervisor
ZF Chassis Systems
05.2005 - 11.2021
High School Diploma -
Lincoln Downtown Education Center
Some College (No Degree) - Leadership Development
Shelton State Community College