Ricky Gibson
Longview,TX
Summary
Dynamic operations leader with 25+ years of experience in performance monitoring, team development, workflow optimization, and safety compliance. Proven ability to train teams, resolve conflicts, and improve operational efficiency.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Supervisor
Eclipse Advantage
Longview, Texas
10.2024 - Current
- Directed and supervised team of 15 employees in daily operations to achieve efficiency.
- Maintained comprehensive records of employee performance, attendance, leave requests, and disciplinary actions for informed management decisions.
- Delivered training sessions on workplace safety regulations to ensure compliance and promote awareness.
- Mediated conflicts among team members to foster a collaborative work environment.
- Ensured adherence to safety protocols while supervising daily operations.
Operation Manager, Sort Manager
FedEx Corporation
Lindale, Texas
08.1995 - 09.2024
- Developed and implemented standard operating procedures, resulting in streamlined workflow efficiency.
- Identified areas for improvement and formulated strategies that effectively increased productivity.
- Monitored staff performance, providing constructive feedback that enhanced professional growth.
- Ensured compliance with safety regulations to uphold a secure workplace.
Education
Pharmacy Technician Certificate -
Kilgore College
Kilgore, TX04-2026
Certificate of Theology - Theology
Christ For The Nations Institute I
Dallas TX08-1998
Skills
- Customer management
- Leadership and team management
- Team training and development
- Delegation skills
- Quality assurance
- Performance monitoring
- Operational compliance
- Data analysis
- Data management
Certification
Pharmacy technician trainee
Referral
Lacey Crawford CPhT-Adv
Pharmacy Technician Instructor
0ffice: 903-987-5895
cell: 903-987-5895
lcrawford@kilgore.edu
Timeline
Supervisor
Eclipse Advantage
10.2024 - Current
Operation Manager, Sort Manager
FedEx Corporation
08.1995 - 09.2024
Pharmacy Technician Certificate -
Kilgore College
Certificate of Theology - Theology
Christ For The Nations Institute I