Ricky Howard
Plantation
Summary
Dynamic and dedicated professional with extensive experience as a Lead Kennel Technician at the Humane Society. Proven expertise in animal care and sanitation protocols, fostering teamwork and enhancing client relationships. Successfully implemented updated procedures, significantly improving animal health and adoption rates while maintaining a compassionate environment for both animals and staff.
Overview
22
22
years of professional experience
Work History
Lead Kennel Technician/Adoption Counselor
Humane Society
11.2002 - 08.2024
- Managed staff scheduling efficiently, ensuring adequate coverage during peak hours and maintaining high-quality service at all times.
- Established open lines of communication with clients regarding their animals'' progress, fostering transparency and trust.
- Assisted veterinarians with medical procedures, contributing to the successful treatment of various ailments in animals under our care.
- Balanced inventory levels effectively by ordering necessary supplies while adhering to budget constraints imposed by management.
- Optimized space utilization within the facility to accommodate a growing number of animals without compromising their comfort or safety.
- Streamlined feeding schedules to ensure consistency in providing balanced nutrition to each animal.
- Enhanced animal care by implementing updated protocols and procedures for the kennel facility.
- Promoted a culture of teamwork and collaboration among staff members, leading to increased efficiency in daily operations and improved overall morale within the workplace.
- Developed strong relationships with clients, ultimately leading to increased customer satisfaction and retention rates.
- Collaborated with adoption agencies to place animals in loving homes, positively impacting their lives as well as the community at large.
- Reduced illness outbreaks among animals by maintaining strict sanitation standards in all kennel areas.
- Addressed any behavioral issues observed promptly using positive reinforcement techniques, promoting good habits among the animals in our care.
- Enhanced the adoption process by conducting thorough interviews and assessments of potential adoptive families.
Education
High School Diploma -
Jeff Davis HS
Hazlehurst, GA06-1995
Skills
- Skilled in Animal Interaction
- Animal restraint techniques
- Sanitation protocols
- Feeding management
- Animal monitoring
- Walk coordination
- Kennel maintenance
- Teamwork
Languages
English
Native or Bilingual
Interests
- Adventure Travel
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
Timeline
Lead Kennel Technician/Adoption Counselor
Humane Society
11.2002 - 08.2024
High School Diploma -
Jeff Davis HS
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