Summary
Overview
Work History
Education
Skills
Timeline
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Ricky James

Selma,TX

Summary

Hardworking Frontline Supervisor focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Josken Solutions
02.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.

Frontline Hub supervisor

UPS
01.2015 - 07.2022
  • Kept work area organized and clutter-free
  • Reviewed activities regularly to identify opportunities for improvement
  • Maintained good working relationship with co-workers and management
  • Addressed concerns quickly to avoid lasting issues
  • Utilized downtime to perform routine tasks, preventing service delays
  • Supervises and Develops others
  • Supervise the needs of the internal and external customer needs
  • Participated in seminars and additional training to expand knowledge and skills
  • Completed all required paperwork within anticipated timeframes.

Sales Associate

Western Beverages
02.2012 - 08.2014
  • Used POS system to scan customer purchases, calculate prices, and process transactions
  • Monitored aisles, restocked store shelves, organized store products, and cleaned spills
  • Welcomed guests and offered quick assistance to handle diverse needs
  • Assisted cashiers and customers with locating products, checking prices, and tracking down replacements
  • Assist in ordering merchandise and keep track of inventory
  • Revamped the store's shelves to prepare for new seasonal merchandise and planned promotions.

Vehicle Service Agent

Enterprise Rent-A-Car
01.2011 - 02.2012
  • Consistently followed shop or manufacturer checklists to examine each part and system for signs of trouble
  • Consulted with customers to understand their problems and discuss repairs and the potential costs
  • Drive various vehicles to different locations throughout the city
  • Details vehicle to its highest clean standard for customers.

Education

High School Diploma -

Judson high
Converse, TX

Skills

  • Analytical thinking
  • Forklift operation
  • Teamwork
  • Task prioritization
  • Employee training
  • Safety monitoring
  • Staff training
  • Team management
  • Performance improvement
  • Operational reporting

Timeline

Delivery Driver

Josken Solutions
02.2022 - Current

Frontline Hub supervisor

UPS
01.2015 - 07.2022

Sales Associate

Western Beverages
02.2012 - 08.2014

Vehicle Service Agent

Enterprise Rent-A-Car
01.2011 - 02.2012

High School Diploma -

Judson high

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Ricky James