Ricky Kleinlein
Rock Springs,WY
Summary
Dynamic and detail-oriented professional with a proven track record at Teton Distribution, excelling in office management. Skilled in data entry and complex problem-solving, I enhance operational efficiency and foster positive client interactions, ensuring seamless processes, high satisfaction levels with safety and asset protection being a constant priority. Committed to maintaining accuracy and professionalism in all tasks.
Overview
14
14
years of professional experience
Work History
Office Assistant
Teton Distribution
Rock Springs, WY
09.2023 - Current
- Coordinated truck deliveries, along with creating product doc tickets for salesmen.
- Provided administrative support by preparing documents and handling phone product orders.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Designed visual assets for digital marketing campaigns, enhancing brand visibility and engagement.
- Developed creative design for print materials, brochures, banners, and signs.
Inventory Control Specialist
Boot Barn
Rock Springs, WY
06.2022 - 09.2023
- Utilized inventory management software to track product movement and maintain accurate records.
- Verified incoming products, safety tagged and checked delivery totals to keep system records current and accurate.
- Packed, secured, and labeled merchandise from online orders.
- Maintained organized merchandise displays to attract customers and promote sales.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Stored security alarm codes and keys and made routine code changes.
Central Supply Aide
Memorial Hospital of Sweetwater County
Rock Springs, WY
03.2020 - 06.2022
- Managed inventory levels to ensure timely supply availability.
- Operated inventory management software to track stock movements.
- Proactively identified potential stock shortages, taking necessary steps to reorder items before depletion occurred.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations when handling sensitive information related to medical supply use or distribution.
Housekeeper
Memorial Hospital of Sweetwater County
Rock Springs, WY
08.2017 - 03.2020
- Cleaned and sanitized patient rooms, ensuring compliance with health and safety standards.
- Disposed of medical waste following established protocols to maintain a safe environment.
- Promoted a welcoming atmosphere by maintaining clean and well-organized waiting areas, hallways, and other common spaces.
- Supported patient privacy by adhering to strict confidentiality policies and procedures when working in sensitive areas of the hospital.
Cashier
Home Depot
Rock Springs, WY
05.2015 - 08.2017
- Assisted customers with product inquiries and location within the store.
- Processed customer transactions efficiently using POS systems.
- Provided training to new cashiers on policies, procedures, and customer service standards.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Service Desk Representative
Kmart, Sears Holding
Rock Springs, WY
11.2011 - 03.2015
- Addressed customer inquiries, resolving issues efficiently and ensuring satisfaction.
- Assisted in training new staff on customer service protocols and tools.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Managed cash register transactions and maintained accurate financial records.
- Monitored store security measures, contributing to a safe shopping environment for customers and employees.
Education
High School Diploma -
Rock Springs High School
Rock Springs No Degree - Coursework Towards Associate’s Degree
Western Wyoming Community College
Rock Springs, WYSkills
- Customer service
- Currency handling
- Positive attitude
- Time management
- Data entry and collection
- Office management
- Complex Problem-solving
- Access control management
Timeline
Office Assistant
Teton Distribution
09.2023 - Current
Inventory Control Specialist
Boot Barn
06.2022 - 09.2023
Central Supply Aide
Memorial Hospital of Sweetwater County
03.2020 - 06.2022
Housekeeper
Memorial Hospital of Sweetwater County
08.2017 - 03.2020
Cashier
Home Depot
05.2015 - 08.2017
Service Desk Representative
Kmart, Sears Holding
11.2011 - 03.2015
High School Diploma -
Rock Springs High School
No Degree - Coursework Towards Associate’s Degree
Western Wyoming Community College