Ricky Lam
Martinsville,IN
Summary
Dynamic worker with a proven track record, excelling in client-facing communication and customer service. Recognized for achieving the highest sales during promotional events, I thrive in fast-paced environments while maintaining attention to detail. Skilled in social media content creation, I effectively engage clients and enhance brand awareness.
Overview
2
2
years of professional experience
Work History
Member Representative
Planet Fitness
Beech Grove, IN
01.2025 - Current
- Conducted facility tours and explained membership options to potential clients to drive sales.
- Go-getter and the most sales in a month for weekenders during the promotion month.
- Provide excellent customer service by engaging members and resolving their inquiries effectively.
Lam Mobile Detailing
Self-employeed
New Martinsville, IN
12.2024 - Current
- Delivered comprehensive mobile detailing services to various vehicle types.
- Operated specialized cleaning equipment to achieve high-quality results.
- Maintained cleanliness and organization of detailing supplies and tools.
Event Setup & Delivery Crew Member
Bouncers R' Us
New Martinsville, IN
08.2023 - 11.2024
- Provide exceptional customer service during events, addressing any on-site issues promptly to ensure client satisfaction.
- Communicated with clients to confirm event details and customize setups according to their preferences.
- Maintain an organized inventory of equipment, ensuring all items are in good condition and ready for use.
Education
High School Diploma -
Martinsville High School
Martinsville05-2025
Skills
- Social Media Content Creation
- Quick Adaptation in Fast-Paced Environments
- Client-Facing Communication
- Branding Awareness / Trendspotting
- Attention to Detail
- Time Management
- Customer Service
Affiliations
- Vice President of Jobs for American Graduates (JAG) at Martinsville High School
- Varsity Soccer Player; mentored youth athletes in YMCA program
- Mentee under Brandon Portilla (cinematographer, https://bpfilmedit.com/)
- Continuously working toward personal strength goals and physical improvement
- Proud owner of a well-maintained and modified Toyota GR86, with ongoing upgrades and aesthetic enhancements
- Attend and document local car meets, shows, and motorsport events to stay connected with the automotive scene
Accomplishments
- Technical & Academic Honors Student (GPA: 3.9/4.0)
- Over 35+ Hours of Verified Community Service
- Varsity Soccer and Track & Field Player
- Weekend Employee at Planet Fitness with the Most Weekend Membership Sign-ups During Promotion Month
- Entrepreneur at 15
References
References available upon request.
Timeline
Member Representative
Planet Fitness
01.2025 - Current
Lam Mobile Detailing
Self-employeed
12.2024 - Current
Event Setup & Delivery Crew Member
Bouncers R' Us
08.2023 - 11.2024
High School Diploma -
Martinsville High School
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