Amy Alspaugh
Brookline,MA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Teller/Member Service Representative
Transportation Federal Credit Union
Cambridge, MA
03.2023 - Current
- Conduct monthly audits on cash drawers
- Handle confidential/sensitive information
- Process loan applications
- Balance an ATM
- Vet online membership applications for fraud
- Supervise tellers
- Order checks & debit cards
- Open / Close memberships
- Cash handling
- Vault Teller: Responsible for all money in the vault
- Open/Close accounts and certificates of deposit
- Offer benefits specific to member's needs
- Constant communication with members through phone inquires, email exchanges, and office visits
Bank Teller/Customer Service Representative
Malvern National Bank
Conway, AR
01.2019 - 01.2023
- Conduct monthly audits on cash drawers
- Handle confidential/sensitive information
- Balance an ATM
- Vet mobile deposits for fraud
- Supervise tellers
- Order checks & Debit Cards
- Open / Close accounts
- Cash handling
- Constant communication with customers through phone inquiries, email exchanges, and office visits
Beauty Advisor
Kohl's
Conway, AR
05.2018 - 01.2019
- Oversee operations of the entire Beauty Department
- Shelve new freight
- Update shelving in accordance with updated products
- Create makeup and perfume testers
- First additional cashier when needed
- Cross-trained to assist customers in both Beauty and Jewelry
- Keep the department clean and tidy
- Switch out old graphics for new graphics in compliance to corporate mapping
- Organize stock room in an orderly fashion
- Apply makeup on customers per requests
- Sell Kohl's credit cards
Cashier/Sales Associate
Kohl's
Conway, AR
11.2016 - 05.2018
- Work cash register
- Sell Kohl's credit cards
- Straighten up sales floor
- Train new employees
Scorekeeper
Arkansas Game & Fish Commission
Jacksonville, AR
04.2016 - 06.2017
- Seasonal job for the Arkansas Youth Shooting Sports Program
- Watch kids shoot at clay targets with shotguns
- Record which targets were hit/missed
- Set up for the shooting games
- Clean up shooting range after every event
Cashier
Slim Chickens
Conway, AR
08.2015 - 11.2016
- Cross-trained in FOH & BOH
- Train new employees
- Work cash register
- Work drive thru
- Serve food
- Clean entire restaurant
Education
Bachelor of Science - Family and Consumer Sciences
University of Central Arkansas
Conway, AR08.2018
Skills
- Meticulous attention to detail
- A decade of every day cash handling
- Five years of video production experience
- Point of sale operation
- Social media content creation
- Efficient typing speed
- Retail sales experience
- Proven sales ability
- Retail merchandising
- Extensive customer service experience
- Proficient in cosmetic application
- Video editing expertise
- Employee training
- Financial services expertise
- Proficient in creating engaging content
- 5 Years taken studying Spanish
Certification
- Certified Notary Public for the state of Massachusetts from October 2024 to October 2031
Accomplishments
- Sole employee of Transportation Federal Credit Union residing in MA from May 2024-July 2024
- Consistently ranked as a leading Kohl's credit card seller
- Survived three Black Fridays
- Ran the branch alone, as all other employees live in the DC area
- Kept the MA branch operational through low staffing
Timeline
Senior Teller/Member Service Representative
Transportation Federal Credit Union
03.2023 - Current
Bank Teller/Customer Service Representative
Malvern National Bank
01.2019 - 01.2023
Beauty Advisor
Kohl's
05.2018 - 01.2019
Cashier/Sales Associate
Kohl's
11.2016 - 05.2018
Scorekeeper
Arkansas Game & Fish Commission
04.2016 - 06.2017
Cashier
Slim Chickens
08.2015 - 11.2016
Bachelor of Science - Family and Consumer Sciences
University of Central Arkansas