Job Search Status
Open to workDesired start date: Immediately
Open To Work
Ricky Leblanc
Thibodaux,LA
Work Preference
Summary
Customer service representative with extensive industry experience and a strong track record of enhancing customer satisfaction. Proven ability to establish rapport with clients and foster positive relationships. Results-oriented professional dedicated to contributing to company success through effective communication and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CSR - Customer Service Representative
Paramount staffing
10.2025 - 01.2026
- Served as customer service representative for CES Show in Las Vegas.
- Presented existing and prospective customers with valuable product information to facilitate decision-making.
Security Officer
Allied Universal Security Services, Systems and Solutions
Houma, LA
05.2019 - 02.2020
- To prevent crimes and guard gate and patrol grounds
Education
High school diploma - GED
Skills
- Computer literacy
- Technical Proficiency
- Call center agent experience
- Customer support experience within retail industry
- Sales
- Windows
- Accounts receivable
- Machine learning
- Interviewing
- Call center experience
- Law Enforcement
- Linux
- Customer support
- Communication skills
- Telecommunications headsets
- Microsoft Office
- Data entry
- Databases
- Microsoft Excel
- Project management
- Mac OS
- Microsoft Access
- Microsoft Word
- Client interaction via phone calls
- Active Directory
- Client services
- Help desk
- Cybersecurity
- Customer service
- E-commerce
- Search engines
- Microsoft Windows Server
- Security
- HIPAA
- Time management
- Customer Service
- Computer networking
- Phone etiquette
- Computer Operation
- ICD-10
- Microsoft Outlook
- Computer skills
- IT support
- Typing
- Customer relationship building
- Organizational skills
- Customer support experience within e-commerce industry
- 5G
- Customer retention
- Surveillance
- Marketing
- Complaint resolution
- Scheduling
- Verbal and written communication
- Credit card payment processing
- Retail sales customer service
Certification
Driver's License
Languages
English
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
CSR - Customer Service Representative
Paramount staffing
10.2025 - 01.2026
Security Officer
Allied Universal Security Services, Systems and Solutions
05.2019 - 02.2020