Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ricky Maggard

West Plains,MO

Summary

Dedicated Resident Manager skilled at overseeing successful residential operations at residential SUD facility. Manages staff with firm and fair hand to keep all team members focused on safely supporting residents' needs. Successful at handling administrative, building maintenance and emergency response requirements with calm, level-headed approach. I have a calm in the midst of chaos and a passion for people. ASAM compliance and treatment. Deliver quality person centered treatment for clients, trauma informed approach.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Facility Manager

FCC Turning Leaf
West Plains , MO
12.2022 - Current
  • Conducted regular inspections of residential buildings and common areas to identify health, safety, and maintenance issues.
  • Coordinated the acquisition of materials, supplies, and services necessary for building repair and upkeep.
  • Adhered strictly to safety protocols while performing duties; ensured that proper safety measures were taken at all times.
  • Performed administrative tasks such as scheduling appointments or responding emails promptly.
  • Facilitated groups, ran SUD staffings
  • Hire and train staff
  • ASAM Billing
  • ASAM Training

Case Manager

Masters Ranch Christian Academy
Couch, MO
12.2021 - 12.2022
  • Participated in professional development activities related to case management best practices.
  • Monitored client progress through regular follow-up contacts.
  • Advised staff members on effective strategies for working with challenging client behaviors.
  • Organized group activities to provide socialization opportunities for clients.
  • Provided referrals to appropriate health care providers or other community resources.
  • Attended court hearings as a representative of the organization when needed.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Supported family members by providing information on local support groups.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Collaborated with other service providers to ensure continuity of care for clients.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Coordinated transportation services for clients who lacked access to reliable transportation.

Residential Manager

FCC Turning Leaf
West Plains, MO
06.2018 - 12.2021
  • Conducted regular inspections of residential buildings and common areas to identify health, safety, and maintenance issues.
  • Coordinated the acquisition of materials, supplies, and services necessary for building repair and upkeep.
  • Adhered strictly to safety protocols while performing duties; ensured that proper safety measures were taken at all times.
  • Performed administrative tasks such as scheduling appointments or responding emails promptly.
  • Facilitated groups, ran SUD staffings
  • Hire and train staff

Burner

Timberland Forest Products
West Plains, MO
01.2013 - 06.2018
  • Burned Charcoal
  • Quality Control
  • Monitored and ordered supplies and materials

Education

GED -

Wiilow Springs High School
Willow Springs
02-2003

Skills

  • Staff Management
  • Operations Management
  • Case Management
  • Trauma Informed Care
  • Supply Management
  • Resident assistance
  • Safety Compliance
  • Client Relations
  • Counseling
  • Peer Support
  • Organization and Time Management
  • Microsoft Word
  • Problem-Solving
  • Team Management
  • ASAM Compliant

Certification

  • CRADC
  • CPS
  • Clinical Supervisor Credential

Timeline

Facility Manager

FCC Turning Leaf
12.2022 - Current

Case Manager

Masters Ranch Christian Academy
12.2021 - 12.2022

Residential Manager

FCC Turning Leaf
06.2018 - 12.2021

Burner

Timberland Forest Products
01.2013 - 06.2018

GED -

Wiilow Springs High School

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Ricky Maggard