Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ricky Miller

Manchester,NH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Rep/Used Car Mgr position. Ready to help team achieve company goals. Proactive Purchasing Manager helping businesses meet fulfillment obligations through reliable vendor partnerships and streamlined ordering processes. Performs detailed research in supplier selection, sourcing and value assessment to form best overall strategy for long-term gain. Manages purchasing budget to determine feasibility of contracts and exceed savings goals.

Overview

31
31
years of professional experience

Work History

Wholesale Manager/Used Car Buyer

Dan Obrien Auto Group
09.2020 - Current
  • Negotiated pricing and terms with vendors to secure best value for company.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Generated reports on purchasing activities to support management decisions.
  • Assisted with vehicle appraisals and location of desired vehicles for purchase.
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Completed monthly profit and loss performance reports.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Negotiated and finalized used car pricing and contract terms.

Sales Representative/Used Car Buyer

Merchants Auto
04.2018 - 08.2019
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assisted with vehicle appraisals and location of desired vehicles for purchase.

Sales Representative Manager/Used Car Buyer

Onyx Preowned
05.2002 - 03.2018
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Implemented systems and procedures to increase sales.
  • Monitored service staff performance and provided feedback for improvement.
  • Negotiated with vendors to secure best prices for parts and supplies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Gave and documented fair, competitive and transparent price quotes.
  • Searched online auctions for profitable vehicle purchases based on buying lists.
  • Researched vehicle service histories and Carfax and condition reports.
  • Maintained complete documentation and records of all purchasing activities.
  • Cultivated relationships with wholesalers and distributors to increase inventory availability.

Sales Representative

Bonneville & Son, Kia
03.1995 - 04.2002
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Sales Representative

AutoFair Ford
06.1992 - 02.1995
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

West High School
Manchester, NH
09.1987

Skills

  • Pricing Updates
  • Documentation and Reporting
  • Process Improvement
  • Inventory Management
  • Price Negotiations
  • Supplier Relations
  • Bid Coordination
  • Vendor Sourcing
  • Team Leadership
  • Materials Management
  • Attention to Detail
  • Customer Service
  • Logistics Coordination
  • Profit and Loss Understanding
  • Business Savvy

Accomplishments

Won Employee of the Year 2 years in a row.

Timeline

Wholesale Manager/Used Car Buyer

Dan Obrien Auto Group
09.2020 - Current

Sales Representative/Used Car Buyer

Merchants Auto
04.2018 - 08.2019

Sales Representative Manager/Used Car Buyer

Onyx Preowned
05.2002 - 03.2018

Sales Representative

Bonneville & Son, Kia
03.1995 - 04.2002

Sales Representative

AutoFair Ford
06.1992 - 02.1995

High School Diploma -

West High School
Ricky Miller