Ricky Pearson
Katy,TX
Summary
I am an enthusiastic self-motivated reliable responsible and hard-working person. I am a mature worker and adaptable to all challenging situations. I am able to work well as using own initiative, also able to work well under pressure and adhere to strict deadlines. Oquirrh Mountain Phlebotomy School LLC Accomplished Phlebotomist ; Demonstrates expertise in HIPAA compliance and customer service, ensuring high-quality care and operational excellence. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Authorized to work in the US for any employer
Overview
9
9
years of professional experience
Work History
Care Provider
medical Insights
Houston, TX
01.2021 - Current
- Assist patients with bathing clothing cleaning cooking and also running errands if needed
Phlebotomist
Orquirrh Mountain Phlebotomist 2 /Donor Center Technician
Houston, TX
04.2021 - 06.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Used personal protective equipment correctly to protect coworkers and patients.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Developed strong rapport with donors through genuine engagement, fostering long-term loyalty and increasing repeat donations.
- Set appointments for donors.
Customer Service
Shellpoint Mortgage Servicing
Katy, TX
01.2023 - 06.2025
- Assist homeowners with making their mortgage payments along with assisting with there escrow accounts providing homeowners with any information regarding their loan
Customer Service Representative
Iqor
Houston, TX
02.2021 - 01.2024
- I collect payments and also assist customers with any general information regarding their accounts
Data Entry
Emperon Constar
02.2016 - 12.2022
- Streamlined invoice processing by implementing efficient data entry and validation techniques.
- Increased financial accuracy through meticulous record-keeping and data entry tasks.
- Improved financial reporting accuracy with meticulous record keeping and data entry.
- Increased accuracy in financial data entry, maintaining detailed records of transactions.
Certified Medical Assistant Extern
Primary Care Clinic
Houston, TX
04.2020 - 06.2022
- Contributed to effective inventory management by maintaining adequate stock levels of medical supplies and promptly placing orders when necessary.
- Performed quality assurance checks on laboratory equipment, ensuring accurate test results and timely diagnosis for patients.
- Facilitated smooth transitions between different healthcare providers by preparing detailed summaries of patient encounters and transferring relevant information as needed.
- Coordinated with external laboratories for timely processing of lab specimens, ensuring expedited results for patients and healthcare providers.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices within the medical assisting field.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High school diploma - undefined
Evan E Worthing
Skills
- Mortgage Servicing (4 years)
- Escrow (4 years)
- Loan Officer Experience
- Sales (7 years)
- Time management (5 years)
- Customer service (10 Years)
- Software troubleshooting (5 years)
- Windows
- Technical support (7 years)
Languages
English - Fluent
Timeline
Customer Service
Shellpoint Mortgage Servicing
01.2023 - 06.2025
Phlebotomist
Orquirrh Mountain Phlebotomist 2 /Donor Center Technician
04.2021 - 06.2024
Customer Service Representative
Iqor
02.2021 - 01.2024
Care Provider
medical Insights
01.2021 - Current
Certified Medical Assistant Extern
Primary Care Clinic
04.2020 - 06.2022
Data Entry
Emperon Constar
02.2016 - 12.2022
High school diploma - undefined
Evan E Worthing