Ricky Potter
Columbus,OH
Summary
- Physically fit Overnight Stocker with 4 years of experience in inventory management. Strong track record of safely operating equipment and handling large volumes of product on tight schedule.
- Skilled Overnight Stocker experienced in grocery environments. Knowledgeable about unloading, moving and shelving merchandise on tight schedule. Eager to help customers and keep operations moving smoothly.
- Results-driven Overnight Stocker motivated to support sales and customer service areas by keep merchandise well-stocked and attractively arranged for purchase.
- Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 40 pounds.
- Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Overnight Stocking Coach, Non-Complex
Wal-Mart
London, OH
02.2022 - 07.2023
- Lead and develop teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-
Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,
merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement
business solutions; and communicating business objectives to teams effectively. - Model and demonstrate exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)
service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);
ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and
providing process improvement leadership to ensure a high quality customer experience. - Drive the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and
assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and
ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing
action plans to mitigate shrink and ensure sales and profit goals are achieved for business area. - Provide supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting
clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion
awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. - Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders;
supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for
and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting
continuous learning. - Provide supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and
ensuring diversity awareness. - Ensure compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by
implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Team Lead
Wal-Mart Store
Hilliard, OH
05.2021 - 05.2022
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Project Manager
College Works Painting
Columbus, OH
10.2019 - 09.2020
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and initiated projects, managed costs, and monitored performance.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project progress, identified risks and took corrective action as needed.
- Recruited and oversaw personnel to achieve performance and quality targets.
Education
No Degree - Business
The Ohio State University
Columbus, OHHigh School Diploma -
Toledo Technology Academy High School
Toledo, OH05.2018
Skills
- Work Planning and Prioritization
- Verbal and Written Communication
- Team Management
- Consumer Buying Habits
- Issue and Conflict Resolution
- Food and Beverage Management
- Data and Trend Forecasting
- Marketing Analytics
- Budgeting and Forecasting
- Managing Terminations
- Managing Operations and Efficiency
- Scheduling and Coordinating
- Managing Employee Relations
Certification
- Licensed Forklift Operator - May 2021
- Certified Walkie Stacker Operator - May 2021
- Certified Scissor lift Operator - May 2021
- Certified Electric Pallet Jack Operator - May 2021
Timeline
Overnight Stocking Coach, Non-Complex
Wal-Mart
02.2022 - 07.2023
Team Lead
Wal-Mart Store
05.2021 - 05.2022
Project Manager
College Works Painting
10.2019 - 09.2020
No Degree - Business
The Ohio State University
High School Diploma -
Toledo Technology Academy High School