Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Timeline
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Ricky Romero

Summary

A dependable and upbeat individual with exceptional people skills. A real team player committed to high levels of job performance and creating a welcoming atmosphere for customers. Positively interacts with customers and employees in the environment. Accustomed to multitasking and working quickly to meet challenging demands while remaining calm and collected during stressful situations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lifeguard

Palace Entertainment
04.2022 - 09.2023
  • Ensure the safety and well-being of guests.
  • Thoroughly communicate with co-workers.
  • Quickly react to guests in distress and accurately assess the severity of their injury.
  • Provided friendly customer service to guests and addressed concerns.
  • Enforce rules/regulations and maintain cleanliness in the park.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Maximized customer satisfaction by greeting patrons with courtesy and resolving issues promptly.
  • Scanned main areas to monitor for any safety risks.


Doughnut specialist

Awesome Doughnuts, LLC
12.2021 - 04.2022
  • Provide quality customer service.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Handle cash and card transactions.
  • Organize materials and goods in the stock room and front desk.
  • Listen and prepare a customer's order.
  • Maintain composure and stay focused during rush hours.
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Kept workstation and area around workstation neat and clean.
  • Stocked and rotated food items according to expiration dates.
  • Sanitized pots, pans, utensils, and kitchen appliances.
  • Greeted customers promptly and took orders to keep the flow of traffic moving.

Education

Bachelor of Arts - Business Management

Mt. San Antonio College
Walnut, CA
06.2027

High school diploma -

Charter Oak High School
Covina, Ca
05.2023

Skills

  • Fast learner
  • Tenacious
  • Very sociable, understanding, and patient
  • Able to work in a fast-paced environment
  • Leads by example
  • Flexible schedule
  • Responsible
  • Team player
  • Bilingual
  • Determined
  • Attentive
  • Problem-solving
  • Accountable
  • Upbeat and positive
  • Enthusiastic
  • Optimistic
  • Reliable
  • First Aid

Certification

CPR & First Aid certified

Languages

English
Spanish

Awards

MVP/Captain - Track & Field: Gave me experience in leading others and encouraging them to perform their best.

MIP - Football: Taught me how to communicate as a team, physical/emotional toughness, and overcoming adversity.

Timeline

Lifeguard

Palace Entertainment
04.2022 - 09.2023

Doughnut specialist

Awesome Doughnuts, LLC
12.2021 - 04.2022

Bachelor of Arts - Business Management

Mt. San Antonio College

High school diploma -

Charter Oak High School
Ricky Romero