Ricky Xiong
Anderson,CA
Summary
Motivated individual with hands-on experience in fast-paced customer service and food service roles. Skilled in multitasking and addressing customer concerns promptly and professionally. Strong commitment to teamwork and independent contributions, with a focus on detail and quality. Physically fit, enhancing capability to meet job demands.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Online Grocery Associate
Walmart
Anderson, CA
07.2024 - 02.2026
- Collaborated with team members to streamline order fulfillment processes.
- Handled customer returns and exchanges in a friendly manner.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Assisted teammates with daily tasks during peak periods.
Server
Rose Garden
Redding, California
01.2025 - 01.2026
- Provided attentive service to guests in a fast-paced dining environment.
- Managed customer orders and ensured accuracy during service.
- Handled cash and processed payments efficiently at the end of meals.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Barbering
Shasta School Of Cosmetology
Redding, CA10-2025
High School Diploma -
Anderson Highschool
Anderson, CA06-2024
Skills
- Customer service
- Team collaboration
- Order management
- Cash handling
- Attention to detail
- Conflict resolution
- Time management
- POS system operation
Certification
Food Handler's Certificate - StateFoodSaftey (2025)
Languages
Hmong
Native/ Bilingual
Timeline
Server
Rose Garden
01.2025 - 01.2026
Online Grocery Associate
Walmart
07.2024 - 02.2026
Barbering
Shasta School Of Cosmetology
High School Diploma -
Anderson Highschool