Rico Cacio
Enfield
Summary
I would like the opportunity to take my knowledge of this department to the next level. In doing so I am looking forward to the challenges along with success we will accomplish as a team.
Overview
19
19
years of professional experience
Work History
Vendor Payable Rep II
Waste Managment
05.2020 - Current
- On occasion work special projects that were handed down from upper management
- Help assist with the developments of new process and procedures.
- Provided side by side trainings with newer employees
- Step into any role when needed for the sake of the customer
Vendor Payable Rep I
Waste Management
03.2011 - 05.2020
- Assisted with the reconciliation to our third party vendors
- Responsible for cross balancing our books with the vendor's book of business
- Maintain a ticket queue that was assigned on a daily basis
- Given time sensitive matters that need escalated resolution in order to maintain client satisfaction
Assistant Account Manager
Waste Management
01.2008 - 03.2011
- Assist with the solid waste management and organic diversion of over 4,000 locations nationwide for Walmart Corporate, the nation's leading retailer.
- Find solutions for escalated issues concerning waste collections and compactor damages/repairs
- Set up process & procedures upon client's request such as SOP's.
- Maintained a personal ticket queue on a daily basis
Restaurant Supervisor
Marriott
08.2005 - 11.2007
- Addressed and resolved customer issues
- Helped improve customer satisfaction survey scores
- Responsible for a staff of 40
- Handled associate relation issues, responsible for staff assignments along with conducting shift meetings.
Education
Bachelor of Science - Hospitality Management
Central Connecticut State University
New Britain, CT05.2003
Skills
Microsoft Office
Timeline
Vendor Payable Rep II
Waste Managment
05.2020 - Current
Vendor Payable Rep I
Waste Management
03.2011 - 05.2020
Assistant Account Manager
Waste Management
01.2008 - 03.2011
Restaurant Supervisor
Marriott
08.2005 - 11.2007
Bachelor of Science - Hospitality Management
Central Connecticut State University
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