Open To Work
Rico Lujan
Sandy
Summary
Results-driven Director in E-Commerce with expertise in strategic execution and operational optimization. Enhanced digital marketing initiatives and streamlined customer journeys to increase sales. Led teams to achieve organizational goals while utilizing analytics for informed decision-making and improved user experiences.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Director of Ecommerce
Seekwell
Draper
09.2019 - Current
- Developed e-commerce strategies that boosted online sales and customer engagement.
- Oversaw website optimization initiatives to enhance user experience and conversion rates.
- Streamlined digital marketing campaigns by coordinating cross-functional teams, optimizing reach and effectiveness.
- Led cross-functional teams to develop innovative concepts, enhancing customer experience and driving engagement.
- Managed expenses and overhead to improve profit margins, contributing to increased closings.
SR.PRODUCT MANAGER - ECOM
1-800 CONTACTS
03.2016 - Current
- Drove success of the website and mobile apps.
- Analyzed data to inform decisions and recommendations that optimized platform success and user experience.
- Executed development teams and facilitated cross-team collaboration as needed.
- Identify changes in industry and stay ahead of the competition.
PROJECT MANAGER
AMERICAN FAMILY INSURANCE
09.2013 - 03.2016
- Led all state projects, implementing industry-leading software to enhance operational effectiveness.
- Identified and developed mobile apps for the field, improving user engagement and support.
- Collaborated with IT departments and end users to ensure software quality and alignment with needs.
- Identified and resolved technical issues quickly to minimize downtime.
PRESIDENT/PRODUCT MANAGER
SQUARE TOP STUDIOS
05.2009 - 09.2013
- Managed all project facets from concept to submission, ensuring alignment with strategic goals.
- Managed P&L reports to ensure that we were on budget throughout the development cycle.
- Developed software for a unique glucose meter for the DSi.
- Created master schedules, collaborating with art, code, design, QA, and external contractors to maintain project timelines.
- Negotiated contracts with Bayer to develop various titles for the DSi platform.
- Identified problems early, facilitating brainstorming sessions with the team to develop effective solutions.
PRODUCT MANAGER
SENSORY SWEEP
05.2003 - 05.2009
- Managing multiple teams on simultaneous releases for the Xbox 360, PC, Wii, Sony PSP, and Nintendo DS/DSi, and iOS.
- Fostered strong working relationships with publishers and employees to facilitate collaboration and project success.
- Defined and managed long-term studio schedules and global milestone feature list, ensuring timely project delivery.
- Managed external contract groups across the globe, scheduling, retrieving, and managing assets to meet very strict deadlines.
- Oversaw talent acquisition, evaluations, and disciplinary actions to build a high-performing team.
Education
Bachelor of Science - Business Management
01-2018
Skills
- E-commerce strategy
- Website optimization
- Conversion optimization
- Content strategy
- Data analysis
- Market analysis
- Product and project management
- Budget management
- Microsoft Project proficiency
- Client management
- Business development
- Contract negotiation
- Cross-functional collaboration
- Leadership skills
- Problem-solving expertise
- Talent acquisition
Certification
CompTIA Project+
Patents
- ExpressExam U.S. Pat. No. 10,413,172, U.S. Pat. No. 11,330,977
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSalary Range
$199000/yr - $200000/yrTimeline
Director of Ecommerce - Seekwell
09.2019 - Current
SR.PRODUCT MANAGER - ECOM - 1-800 CONTACTS
03.2016 - Current
PROJECT MANAGER - AMERICAN FAMILY INSURANCE
09.2013 - 03.2016
PRESIDENT/PRODUCT MANAGER - SQUARE TOP STUDIOS
05.2009 - 09.2013
PRODUCT MANAGER - SENSORY SWEEP
05.2003 - 05.2009
Western Governors University - Bachelor of Science, Business Management