Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rico Poitiers

Rico Poitiers

Las Vegas,NV

Summary

Born and raised in Germany, Studied in the Philippines, International work experience in Asia, Europe and the U.S, Father of 3 children, Fluent in 3 languages

Overview

17
17
years of professional experience

Work History

Driver Specialist

Uber
02.2020 - Current
  • Delivered passengers safely to destinations while maintaining high service standards.
  • Navigated efficiently using GPS technology, optimizing routes to reduce travel time.
  • Managed passenger interactions professionally, ensuring a positive experience and addressing concerns promptly.
  • Monitored vehicle performance and conducted routine maintenance checks for safety compliance.

Cook/Waiter

Cafe Berlin
05.2018 - 02.2020

Line Chef, Prep Chef, Dishwasher, Waiter, Inventory

  • Maintained well-stocked stations with supplies and spices for maximum productivity
  • Verified proper portion sizes and consistently attained high food quality standards
  • Assisted customers in placing special orders for large-scale events such as weddings and birthday parties
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot

Sales Representative, occasional manager

German Bread Bakery
03.2017 - 07.2018
  • Opening procedures including preparing cakes, restocking and cashier duties
  • Providing excellent customer service, knowledge of products, computer efficiency
  • Maintaining the store appearance, receiving calls and orders
  • Closing procedures including storing, counting and depositing profits and next-day preparation

Proprietor & Asst. Manager / SCUBA Instructor

Dolphin House
08.2011 - 10.2012
  • Oversaw daily operations, ensuring high-quality service and customer satisfaction standards were consistently met.
  • Trained and mentored staff, fostering a collaborative work environment focused on continuous improvement.
  • Developed comprehensive business plans to enhance operational efficiency and drive revenue growth.

Line Cook

Le Cellier Volnaysien
02.2010 - 06.2010

- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.

- Washed and peeled ingredients to prepare for use in different meals and recipes.

- Assisted in preparation of menu items such as steaks, burgers and sandwiches.

- Set up and performed initial prep work for food items such as soups, sauces and salads.

- Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.

- Operated all kitchen equipment safely to avoid injuries.

Prep Cook

The Legian Bali
10.2009 - 12.2009

Adhered to all regulatory standards regarding safe and sanitary food prep.

Maintained consistent quality and high accuracy when preparing identical dishes every day.

Maintained clean and orderly appearance throughout kitchen and dining area.

Rotated stock items and ingredients to maintain efficiency and freshness.

Kept stations stocked and ready for use to maximize productivity.

Cooked food following specific measurements and recipes.

Front Office Receptionist

Matahari Beach Resort & SPA Bali
07.2009 - 09.2009

- Managed customer complaints and rectified issues to complete satisfaction.

- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.

- Kept reception area clean and organized to offer positive first impression to every visitor.

- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.

- Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.

- Answered office phone and emails to schedule appointments, forward information

Dive Shop

Exotic Beach Resort
02.2009 - 06.2009

- Assisted costumers with choosing equipment

- Assisted with Dive Courses

- Maintained and prepared diving equipment

- Load and unload dive boats

- Guided costumers around dive sites

Education

HVAC

Quality Training Center
Las Vegas, NV
10-2025

Associate of Arts - Hotel And Restaurant Management

University of San Carlos Cebu City
Cebu Philippines
2009

High School Diploma -

B.R.I.G.H.T Academy Cebu City
Cebu City, Philippines
2008

High School Diploma - undefined

Schulzentrum Marienhoehe (Gymnasium)
Darmstadt, BRD
2006

Primary - Elementary Education

Hirschbach Schule
Georgenhausen, BRD
2000

Skills

  • International Background Strong organizational skills
  • Languages - German, English, Filipino
  • Computer proficiency
  • Adaptable
  • Attention to detail
  • Creative problem solving
  • Kitchen equipment operation and maintenance
  • Food preparation
  • Hospitality and service industry background
  • Strong attention to safe food handling procedures
  • Food presentation
  • Decision-making under pressure
  • Excellent navigation

Accomplishments

  • December 28, 2011 - NAUI - DivemasterJune 23, 2012 - NAUI - SCUBA Instructor.

Timeline

Driver Specialist

Uber
02.2020 - Current

Cook/Waiter

Cafe Berlin
05.2018 - 02.2020

Sales Representative, occasional manager

German Bread Bakery
03.2017 - 07.2018

Proprietor & Asst. Manager / SCUBA Instructor

Dolphin House
08.2011 - 10.2012

Line Cook

Le Cellier Volnaysien
02.2010 - 06.2010

Prep Cook

The Legian Bali
10.2009 - 12.2009

Front Office Receptionist

Matahari Beach Resort & SPA Bali
07.2009 - 09.2009

Dive Shop

Exotic Beach Resort
02.2009 - 06.2009

High School Diploma - undefined

Schulzentrum Marienhoehe (Gymnasium)

HVAC

Quality Training Center

Associate of Arts - Hotel And Restaurant Management

University of San Carlos Cebu City

High School Diploma -

B.R.I.G.H.T Academy Cebu City

Primary - Elementary Education

Hirschbach Schule