Ricquel Newman
San Francisco,CA
Summary
Detail-oriented individual known for exceptional customer service and effective communication skills. Experienced in engaging customers and maintaining strong relationships with retailers, contributing to successful product placements and brand awareness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Northern California Brand Ambassador
S.R . Tonella Cellars
08.2025 - Current
- Engaged customers through product demonstrations and tastings, enhancing brand visibility.
- Developed and maintained strong relationships with local retailers, increasing product placement opportunities.
- Executed marketing campaigns to promote new releases, driving consumer interest and engagement.
- Conducted market research to identify trends and customer preferences, informing promotional strategies.
Wine Consultant
Flow Wine Group
02.2024 - Current
- Educated clients on wine selections and pairings, enhancing customer satisfaction and experience.
- Conducted tastings and product demonstrations, effectively showcasing wine characteristics and benefits.
- Collaborated with team members to develop promotional strategies that increased brand awareness.
- Assisted in inventory management, ensuring accurate stock levels of wines and related products.
Catering Assistant
Cervantes Catering
01.2023 - Current
- Supported catering events by preparing and organizing food service stations.
- Assisted with menu planning to accommodate dietary restrictions and preferences.
- Coordinated logistics for event setup, ensuring timely execution of services.
- Trained new staff on food handling procedures and customer service standards.
Personal Assistant
Self Employed
01.2020 - 01.2024
- Managed complex scheduling to optimize daily operations and enhance time management.
- Organized home in areas of need.
- Completed tasks such as grocery shopping, laundry, cleaning.
- Prepped meals for the week.
- Additional duties as needed.
Education
Bachelor of Arts - Radio And Television Broadcasting
San Francisco State University
01-2001
Skills
- Customer service
- Effective communicator
- Customer engagement
- Exceptional communication
Certification
RBS Certification
Timeline
Northern California Brand Ambassador
S.R . Tonella Cellars
08.2025 - Current
Wine Consultant
Flow Wine Group
02.2024 - Current
Catering Assistant
Cervantes Catering
01.2023 - Current
Personal Assistant
Self Employed
01.2020 - 01.2024
Bachelor of Arts - Radio And Television Broadcasting
San Francisco State University