RIDA SHAH

Paramus,NJ

Summary

Highly motivated, organized, and dependable candidate with 3 years of undergraduate research experience and 1 year of clinical experience as a medical assistant at an internal medicine office. Strives to meet goals at individual, team and organizational levels while advancing clinical care and health outcomes. Detail-oriented professional looking to bring medical and scientific background to deadline-driven environment.

Overview

years of professional experience

Work History

Medical Assistant

Elaine Holt, MD

06.2023 - 06.2024

Performed administrative tasks such as prior authorizations, calling medications into pharmacies, mailing patient reports, and receiving and sending faxes and assisted in the processing/handling of blood and urine specimens as needed
Called for In-Patient Hospital Consults on behalf of the Physician for hospitalized patients
Oriented and trained new staff on proper procedures and policies.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Conducted patient follow-up calls to monitor treatment progress, relay lab and/or imaging results, and answer any questions with proper telephone documentation
Handed and explained scripts and other resources to patients and summarized follow-up steps
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Called patients regularly under the instruction of the physician to follow up on results and relay information to them with proper telephone documentation
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

Library Assistant

Stephen and Lucy Chang Library-Rutgers University

09.2019 - 05.2023

Opened and closed the library during specified hours and secured library equipment
Registered ID Cards into system for new-users
Organized library shelves, materials and equipment in clear, alphabetized order.
Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
Handled check-in and check-out process of library books and materials at circulation desk.
Placed books on proper shelves when returned to circulation.
Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
Answered patron questions in-person or by phone regarding library services and resources.
Processed receipt of new books
Ensured welcoming atmosphere, maintaining clean and orderly reading and study areas.
Recorded opening and closing library statistics at their respective times.

Education

Bachelor of Arts - Biology

Rutgers University

New Brunswick, NJ

05.2023

Skills

Adaptability & Ability to Work Under Pressure in a fast-paced environment
Critical Thinking & Decision Making
Time Management
HIPAA Compliance
Patient Scheduling
Medical terminology knowledge

Patient-focused care
Clinical Documentation
Professionalism and Ethics
Monitoring patient progress
Medical Records Management

Research

Undergraduate Research Assistant, 9/2020 to 5/2023

Dr. Alice Liu, New Brunswick, NJ (Rutgers University)

Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Utilized macro programs to generate data on neuronal properties, such as microtubule integrity, neuritic count, and inclusion body formation to better understand how age-related cellular conditions affect pathogenesis of Huntington's Disease and other neurodegenerative diseases
Organized research materials, maintaining a well-ordered workspace conducive to productivity.
Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
Proofread and edited manuscripts and was listed as an acknowledgement on two published papers
Utilized statistical software for data analysis, generating accurate insights into complex datasets and extracting data to create reports and graphs.
Assisted scientists by collecting and organizing laboratory data.
Maintained detailed records of all experiments conducted, ensuring easy accessibility and proper documentation procedures were followed.

Timeline