RIDDHI SHAH

• Oversees invoicing and payment processes, including customer invoicing, communication, deposit handling, account transfers, and account reconciliation after each program
• Facilitates and accurately documents tuition payments, payment adjustments, and other financial transactions in accordance with prescribed methods
• Engages in frequent phone and email communication to address inquiries and resolve outstanding account balances
• Performs monthly accounting close tasks including journal preparation and account reconciliations
• Updates and manages program budget file with actual data, while proactively identifying and addressing any missing items
• Ensures compliance with the university's retention policy by maintaining accurate records and appropriate documentation within the internal database.

• Maintaining accurate financial records for the organization, including accounts payable, accounts receivable, cash-flows, and general ledger
• Processing payments, invoices, income, and receipts and entering data into software’s like Quick-books and
• My-case
• Generating and verifying accuracy of invoices before sending out payment every month and keep track of their outstanding on timely basis
• Supporting Operations by communicating with property managers and tenants for the payment charges and the status of the case
• Tracked expenses and income for business while organizing and maintaining bank statements for checking accounts
• Managing staff expense and reimbursement tracker.

• Advised students on University/College selection, course selection, pathways, and career options
• Monitor outstanding accounts receivable balances and follow up with students on overdue payments.
• Assisting students in preparing documentation, submitting applications, getting i-20/offer letters, and opening bank accounts/funds transfer
• Investigate and resolve discrepancies or variances between students and internal accounting records.
• Record customer payments in the ERP system by processing cash, check, wire, and credit card transactions.
• Manage follow-up phone calls and emails to update accounts receivables with payment status

• Handle Mumbai Branch targets and lead a team for smooth branch operations
• Accurately record customer payments into the system and provide updates to the central accounting team, while reconciling customer accounts to ensure accurate and up-to-date balances.
• Communicate with customers via phone, email, or mail to request payment and resolve outstanding issues
• Monitor outstanding accounts receivable balances and follow up with customers on overdue payments
• Provide career guidance to students for university/college selection, documentation, and WES Assessment applications
• Report to Top Management by upholding Accounts Receivable Reports and administering monthly collection
• Maintain and provide valuable analysis and suggestions to the head office on cash flows, aging invoices, and branch expenses
• Keep vendor records updated with contact information and payment terms, and perform monthly reconciliations of vendor statements
• Manage working capital for Mumbai Branch

Enroll students for International Exams

• Work on accounts receivables for different batches
• Apply and process students' payments (cash, checks, wires, credit card) into the System
• Manage Accounts Receivable billing and provide analysis and insights to management on cash flow, collection trends, and potential risks
• Build and maintain positive relationships with students
• Address students' concerns and inquiries for courses and funds promptly and professionally
• Handle release requests and follow-up through phone calls and email
• Book test dates for International Exams
• Conduct FLT's (Foreign Language Tests)