Rider Mickalson
Santa Clarita,CA
Summary
Automotive technician with hands-on experience performing vehicle maintenance, diagnostics, and repairs in fast-paced shop environments. Strong ability to communicate technical information to customers in a clear and professional manner, build lasting relationships, and provide service recommendations based on customer needs. Combines technical expertise, customer service skills, and a results-driven mindset to support shop operations and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Technician
MB Auto Center
Castaic, California
08.2025 - Current
- Performed routine maintenance on various vehicle makes and models.
- Diagnosed and performed mechanical repairs using diagnostic tools and equipment.
- Communicate repair findings and recommendations with customers
- Attended technical training courses when available to increase knowledge base.
- Evaluated, repaired and aligned vehicle suspensions.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
Entry Level Technician
CDJR Autonation
Valencia
01.2024 - 08.2025
- Performed routine maintenance tasks on various vehicle makes and models.
- Maintained a clean and organized workspace for optimal operational efficiency.
- Trained new technicians on best practices and safety protocols in the workplace.
- Assisted senior technicians with complex repairs and troubleshooting.
- Collaborated with team members to improve workflow and service times.
Cashier
Ralph’s
Castaic
02.2022 - 01.2024
- Processed customer transactions efficiently at Ralph's grocery store.
- Maintained cash register accuracy during busy shopping hours.
- Assisted customers with product inquiries and store navigation.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Castaic High School
CastaicSkills
- Vehicle inspection
- Troubleshooting and Diagnostics
- Automotive Repairs
- Repair quotes
- Problem-solving
- Multitasking and organization
- Customer Relationships
- Customer Sales and Recommendations
Certification
- MACS 609 A/C Certification
Timeline
Automotive Technician
MB Auto Center
08.2025 - Current
Entry Level Technician
CDJR Autonation
01.2024 - 08.2025
Cashier
Ralph’s
02.2022 - 01.2024
Castaic High School