Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ridge Cuevas

Austin,TX

Summary

Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative creative with talent for creating unique looks that inspire customer confidence.

Overview

8
8
years of professional experience

Work History

Beauty Advisor (Chanel)

Neiman Marcus Group Ltd
10.2023 - Current
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Recommended complementary purchases to customers, increasing revenue.

Cosmetic Counter Manager (Dior)

Nordstrom
06.2022 - 10.2023
  • Implemented visual merchandising standards, resulting in an attractive and organized cosmetic counter display.
  • Provided exceptional customer service by addressing concerns promptly and maintaining a professional demeanor under pressure.
  • Achieved sales goals consistently by employing effective selling techniques and product knowledge expertise.
  • Analyzed sales, wrote sales reports and set sales goals for cosmetics counter.

Luxury Accessory Sales

Nordstrom
05.2021 - 06.2022
  • Handled complex transactions smoothly while maintaining confidentiality of sensitive client information at all times.
  • Demonstrated refined interpersonal skills when dealing with diverse clientele, fostering long-term relationships built on trust and mutual respect.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Built relationships with customers and community to promote long term business growth.

Sales Associate

Coach
11.2015 - 05.2020
  • Solved customer challenges by offering relevant products and services.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Managed efficient cash register operations.

Education

Bachelor of Arts - Public Relations

University of Southern Mississippi
Hattiesburg, MS

High School Diploma -

Hancock High School
Kiln, MS
05.2016

Skills

  • Product Knowledge Expertise
  • Organization and Multitasking
  • Client Relationship Building
  • Upselling strategies

Timeline

Beauty Advisor (Chanel)

Neiman Marcus Group Ltd
10.2023 - Current

Cosmetic Counter Manager (Dior)

Nordstrom
06.2022 - 10.2023

Luxury Accessory Sales

Nordstrom
05.2021 - 06.2022

Sales Associate

Coach
11.2015 - 05.2020

Bachelor of Arts - Public Relations

University of Southern Mississippi

High School Diploma -

Hancock High School

Similar Profiles

CREATE PROFILE
Ridge Cuevas