Summary
Overview
Work History
Education
Skills
University Involvement
Timeline
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RIDGE GANT

Charlotte,NC

Summary

Skilled in team collaboration to drive business success, focusing on acquiring and retaining clients while enhancing customer satisfaction. Experience in account management at UNC Charlotte and proficiency in data analysis and problem-solving at Amwins Group.

Overview

8
8
years of professional experience

Work History

CLIENT SERVICES

AMWINS GROUP INC.
Charlotte, USA
07.2021 - Current
  • Managed accounts throughout policy term by endorsing coverage adjustments.
  • Coordinated with underwriting team on inspection and cancellation issues.
  • Resolved issues collaboratively with markets and production teams.
  • Ensured accurate enrollment in employee benefit programs.

ACCOUNT EXECUTIVE

UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE
Charlotte, USA
05.2019 - 12.2020
  • Collaborated within a team to secure advertising contracts with local businesses.
  • Conducted cold calls to present advertising platform effectively.
  • Identified leads through competitive media analysis and targeted outreach.
  • Partnered with marketing director to refresh sales notebooks and materials.
  • Achieved recognition as #1 Account Executive over two-year tenure.
  • Converted from intern to full-time position, one of only two during academic year.

TENNIS INSTRUCTOR

SKYBROOK SWIM AND RACQUET CLUB
Charlotte, USA
06.2017 - 08.2019
  • Administered drills and games to enhance tennis knowledge, skills, and techniques.
  • Managed pro shop operations by responding to inquiries about facility services.
  • Conducted engaging instruction sessions to improve player enjoyment while advancing skill levels.

Education

BACHELOR OF SCIENCE - HEALTH SYSTEMS MANAGEMENT

UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE

Skills

  • Account management
  • Data analysis
  • Customer relationship management
  • Conflict resolution

University Involvement

  • UNCC Passport program ambassador, Give advice to new passport program members with how to go through their freshman year of school, Attend Passport Program events and answer questions people may have, Interview contenders who may be future passport leaders
  • UNCC club tennis, Involved with the club tennis team where we go to matches, tournaments to compete against other schools

Timeline

CLIENT SERVICES

AMWINS GROUP INC.
07.2021 - Current

ACCOUNT EXECUTIVE

UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE
05.2019 - 12.2020

TENNIS INSTRUCTOR

SKYBROOK SWIM AND RACQUET CLUB
06.2017 - 08.2019

BACHELOR OF SCIENCE - HEALTH SYSTEMS MANAGEMENT

UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE

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